• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Issue Cannot send emails after updating to Plesk Obsidian Version 18.0.40 Update #1

kaxrist

New Pleskian
Hello,
i can't send emails from roundcube to hotmail after updating to Plesk Obsidian v. 18.0.40 Update #1. I'm getting a "Undelivered Mail Returned to Sender". There is no messages in "Mail Queue" or any other spam notifications. Also i can't receive mails from server:

Backup task finished on host ********.plesk.page.

Creation date is: 2022-Jan-11 00:01:09
Created by: Plesk administrator (type=server, guid=49ceb943-ea13-11eb-8d7c-00163c13d11c)
Created for: Server (type=server, id=1)
Task status is: error
 
Undelivered Mail Returned to Sender is only the type of email you get. You should have more detailed error in that email with the reason why the email has not been delivered.

Are you sure the email problem is related to the Plesk update?
Are you sure you get only issues if you send email by using RoundCube?
Do you get Undelivered Mail Returned to Sender also if you send an email to a different domain and email address?
 
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