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cannot use Personel FTP backup

J

jedn

Guest
I'm running into a problem using Personal FTP backup - namely that the FTP username given to me by my backup provider contians full-stop . elements to it and Plesk returns a "You can use alphanumeric, dash and underscore symbols in the login name" error.

is there anyway around this without chaning the username (which i cannot do)
 
Unfortunately it is impossible because there are different system restrictions. For example, curl which is used for FTP backup can't work with incorrect usernames, etc.
 
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