Cant Acces Control Panel

[SimonD]

Hi All,

Something weird has happend to my plesk control panel, When I try and login I get the top bar etc then a button on the left hand side saying continue when I click it it does nothing, Then the request for the login page etc comes up timed out.

Tested on IE/Firefox and get the same thing

Any help appreciated

Simon

 

[Nataliya Zagr]

Hello, Simon

It looks like you are running Parallels Plesk Panel (PP) in a virtual environment (container), and the issue is not in PP.
Please, check if it is possible to access the PP via port 8880:

http:ip_address:8880

Thank you

 

[GiulianoP]

I have the same problem and I don't understand how to fix it...
I have set the password and name server in the PP and now is impossible to access contro panel....
is a dns problem?
the page login.php3 how to work?

 

[FredericG]

I had the same problem after installing plesk billing...

just disable SSO :

usr/local/psa/bin/sso -d

using SSL console access.

Fred

 

[mustangp51]

control panel CONTINUE button fix

Fred - that did the trick. A soon as I read it - I remembered a ref in the release notes to the control panel not being accessible when Plesk Billing was installed & sso "quit working". It didn't mention the "continue" button which mysteriously appeared, so thanks tying the two together.

W.

 

[mustangp51]

Can't access control, Continue button. SSO

This "continue" was caused by SSO. However disabling it is not what I wanted to do long term. & I couldn't seem to get Plesk Billing running at all with SSO disabled. found more useful insight here:

http://forum.parallels.com/showthread.php?t=85796&highlight=SSO

firewall was blocking the redirect through 11444. I noted in reply there that I found the firewall rule had to stay in place. I am awaiting opinions on the soundness of that notion. At least I was able to confirm basic function of Billing, SSO & Global Accounts. A leap forward.