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Can't access domain via FTP, help!

Discussion in 'Plesk for Linux - 8.x and Older' started by wegngis, Nov 7, 2005.

  1. wegngis

    wegngis Guest

    I can't seem to get into my domain via FTP. I've gone into the domain --> Setup and specified the FTP Login and password, but it doesn't work. Here's the log from WS_FTP:

    220 ProFTPD 1.2.10 (ProFTPD) [My IP Address]
    USER MyUsername
    331 Password required for MyUsername
    PASS (hidden)
    530 Login incorrect
    ! Logon failure, so quitting

    So, it appears that my FTP server is running properly, but that the user is not authenticating. Do I need to set something else up in Plesk? Is this a firewall issue? What have I missed. Help! :confused:
  2. ShadowMan@

    ShadowMan@ Guest

    If it were a firewall issue, then wsftp would not have been able to make the connection at all.

    As long as the ftpuser's password actually got written to the Plesk database and the password file properly, then wsftp should be able to authenticate, at least it does on my servers I've tested just now. (I don't normally use wsftp, not secure...).
  3. wegngis

    wegngis Guest

    Figured it out. It turns out that since I had not finished the installation of my SSL certificate it wasn't authenticating the FTP user. Once I finalized uploading and installing the key and certificate, it worked fine. :) :)
  4. JoaoCorreia

    JoaoCorreia Guest

    Im having same problem ...


    Im havint the same problem. I have my key installed and its running ok, just this FTP problem ?

    Can you give details how did you fixe it ? SSL certificate ?

    Joao Correia