Forwarded to devs Can't change PHP version on subdomains

[Xopez]

TITLE:

Can't change PHP version on subdomains​

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE:

Product: Plesk
OS: ‪Ubuntu 16.04.5 LTS‬
Produkt: Plesk Onyx 17.8.11 Update Nr. 35
architecture: amd64​

PROBLEM DESCRIPTION:

Hello,
I want to refer to the problem which I mentioned already here:
Resolved - Can't change PHP handler

I try to explain it.
I wanted to change PHP from 7.2 to 7.3 which was released via Plesk. So I installed it normally via the Plesk Package Manager where you can add components. Then I started to switch the version from 7.2-fpm to 7.3-fpm. On the main domain it worked fine. But all of my subdomains are showing this:

I thought some handlers were broken. But it doenst seem so.

The repair-kit didn't find any problems or warnings.

With this command mentioned in the referred thread I could change the PHP-Version over CLI.

# plesk bin subscription -u rank.mightful-noobs.de -php_handler_id plesk-php73-fpm
SUCCESS: Update of domain 'rank.mightful-noobs.de' completed.

Another screenshot so you can see it is working on the main domain.

STEPS TO REPRODUCE:

- Don't know how the problem was caused.​

ACTUAL RESULT:

Can't change PHP-Handler on subdomains​

EXPECTED RESULT:

Can change PHP-Handler over Plesk​

ANY ADDITIONAL INFORMATION:

I am using Apache as Webserver. Nginx is not installed.
Apache Version info:
Server version: Apache/2.4.18 (Ubuntu)
Server built: 2018-06-07T19:43:03

I attached a ZIP generated from Tools & Settings → Support​

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM:

Help with sorting out​

 

[IgorG]

Looks like this problem already described in our KB - PHP support cannot be enabled for one domain in Plesk when nginx service is stopped

You just have disabled 'nginx proxy mode' for subdomain.
I suppose that your possible STR are:

• disable nginx proxy mode for subdomain
• remove nginx
• try to manage php version for subdomain

How to fix:

# plesk bin subscription --update-web-server-settings subdomain.tld -nginx-proxy-mode true

 

[Xopez]

How to fix:

# plesk bin subscription --update-web-server-settings subdomain.tld -nginx-proxy-mode true

It worked with that. Thanks for the help.