• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

cant create folders or upload files

A

adams95ta

Guest
Hi i'm having a problem where i cant upload files or make folders. I keep getting this error:

Error: Unable to create directory /httpdocs/player: filemng failed: mkdir: cannot create directory `/var/www/vhosts/gottavideo.com/httpdocs/player': Permission denied
filemng: Error occured during /bin/mkdir command.

I get this error when i am logged in ad the admin in plesk 8.2. I am the only user and i am the admin. I also tried using my ftp but it does nothing.
 
hi,

Check if the directory has correct permissions.
# ls -lad /var/www/vhosts/gottavideo.com/httpdocs/
drwxr-x--- 8 FTP_user_name psaserv 4096 Oct 28 17:48 /var/www/vhosts/gottavideo.com/httpdocs/
 
it says the permissions for httpdocs is: rwx r-x r-x . if This is incorrect i dont know how to change it.
 
it is strange. if you created directory under root account you should be able to create it anyway.

1) check it
#whoami
root

if you are not "root" - this is the reason )

2) Useful commands:
#chmod --help (to change rights)

#chown --help (to change user:group)
 
Back
Top