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Issue Can't create more than 3 emails accounts!

R

Ramy1200

New Pleskian
Hi,

I just moved to Plesk and moved my site and created the webmail, everything went well so far except I can't create more than 3 email accounts.

On windows I got this error "Error: Unable to update the mail account properties: This action exceeds the limits defined by your software license. If you received this message you may contact your provider or the manufacturer to clarify or extend the limits of this license."

On Linux
I used this command "plesk bin mail --create [email protected] -passwd DeVCb_Rd120$ -mbox_quota 50M"

I got this error message :
An error occured during mailname creation: Your key limits don't allow mailname creation: There are no resources of this type (mail accounts) available from your service provider. Requested: 1; available: 0."

Any idea how to solve this?
 
I can't see Subscriptions in the panel, I got "Web Admin Se Edition" license from vultr and they said to contact plesk support or forum.
Any other ideas?
 

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Your licence has very limited capabilities. See this page for details:

Upgrade Your Plesk

Upgrade Your Plesk For users of DigitalOcean, Vultr, Alibaba Cloud and AWS Lightsail Take your business to the next level with Plesk Web Pro or Web Host edition Plesk Web Admin Edition SE (default edition for hyperscaler users) will be End-of-Life (EOL) starting August 30, 2024. License holders...
www.plesk.com www.plesk.com

You need to upgrade your Plesk licence in order to be able to access more resources.
 
Well, I have one last question:

I can get a free trial license, so can I use it and add the email accounts then I roll back to Web Admin Se Edition? is downgrading a license allows me to keep the additional emails?
 
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