Cant get Plesk + SmarterMail to work

[MrS]

Trying to get Plesk 9.2.3 (free - 1 domain) to talk to SmarterMail 6.5 (free) - it says "Error: Some fields are empty or contain an improper value." after setting it up on port 9998, username "admin" and the correct password.

I can access SmarterMail fine at http://localhost:9998/ and http://my-IP-address:9998/. SmarterMail is configured through IIS7, its in it's own application pool. Since im on 64bit, Mailservice.exe is configured to run as a 32bit service.

I downloaded SmarterMail Free edition, its installed under the Lite edition - according to here (http://www.smartertools.com/Media/P...s-Mail-Server-with-Parallels-Plesk-Panel.aspx) thats what SmarterTools recommends.

Any suggestions?!

 

[Nataliya Zagr]

Hello,

The SmarterMail version you use is not supported by Parallels Plesk Panel (PP), that can cause the issue. Please, check the following release notes:

http://download1.parallels.com/Plesk/PPP9/Windows/9.2.3/plesk-9.2.3-for-windows.htm

Thank you

 

[MrS]

I'll try getting an older version but "SmarterMail Server 6.1.3518" works fine on another server I have.

 

[MrS]

Thanks for the reply. I'll try and get hold of an older version however I have another server with 6.1 Pro which works just fine.