Can't get pleskrestore to work

[RichardS2]

Hello,
I am having alot of trouble restoring a backup file I made this morning. We are moving from one server to another (hardware upgrade), and I ran a pleskbackup this AM to a single file call backup.tgz (its about 15gig in size). I uploaded the file to the new server, and run pleskrestore like this:

/opt/psa/bin/pleskrestore --restore backup.tgz -verbose -level server

When I do it waits a few secs and then spits out:

Unable to find file '/root/backup/backup.tgz'

I have tried everything I could thing of to get it to start restoring this file:

1. Changed permissions to 777.
2. Changed ownership of the file from root:root, to nobody:nobody, to psasa.

Can someone tell me how to get this file to restore? Its driving me nuts, and Im out of time.. I have clients waiting for their sites to come back online.

Thanks,
Rick

 

[IgorG]

Did you try to put file backup.tgz into /root/backup/ directory?

 

[RoverM]

Good morning Rick!

Are you 100% sure that path and the name of the backupfile are OK?

 

[jollyr]

Upgrade issue

this is an issue with upgrading your backup files. I had the same problem and this url helped

http://kb.parallels.com/en/9578