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cant get to updates

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by Amin Taheri, Apr 8, 2011.

  1. Amin Taheri

    Amin Taheri Golden Pleskian Plesk Certified Professional

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    Hi,

    i cant get to the updates anymore in plesk after upgrading from 9.x to 10.2 - it looks like it has changed ports to 8447.
    I modified APF to allow ingress and egress tcp/udp for this port but it still doesnt want to accept connections.

    is there a service that needs to be running?


     
    Last edited: Apr 8, 2011
  2. ChristopherY

    ChristopherY New Pleskian

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    I was having this same issue, but I was able to resolve it with the following:

    When I originally checked the Server to see if the Update Service was listening:

    netstat -anp |grep 8447

    I got nothing. Then I used the command

    /usr/local/psa/admin/bin/autoinstaller --service-mode=update --enable-xml-output

    to try and get the Autoinstaller to run properly. With that command I received this result

    <?xml version="1.0" encoding="UTF-8" standalone="yes" ?><autoinstaller status="ok" error_message="Parallels Products Installer daemon launched."><data secret="***" /></autoinstaller>

    Then I tried

    netstat -anp |grep 8447

    again, and get this result:

    tcp 0 0 0.0.0.0:8447 0.0.0.0:* LISTEN 18558/autoinstaller

    Now, the Update button in Plesk Panel work. It opens a new window and show me the new Update Panel of Plesk.

    I hope this helps you too.

    Chris
     
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