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Can't init Plesk Panel

XavierP

New Pleskian
Hi all,
from the last week we can't access to plesk web interface. When we go to the site a Service Unavailable message appears, and the panel stops the service. Also in IIS can see PleskControlPanel(Stopped).
We try to start it again some times but the result is the same. Also tried to restart the fisical server. Also reintalling plesk.
In log viewer we see this :
Aplication -
La DLL de filtro de HTTP C:\Program Files (x86\URLRepl.dll no ha podido ser cargada. El error son los datos.
No pudo cargar todos los filtros ISAPI para el sitio/servicio. Por lo tanto, se ha anulado el inicio.

And consecuent errors in system that basically explain that something happened with plesk.

Un proceso que daba servicio al grupo de aplicaciones 'PleskControlPanel' informó de un error. El Id. de proceso es '3860'. El campo de datos contiene el código de error.
El grupo de aplicaciones "PleskControlPanel" se deshabilitará automáticamente debido a una serie de errores en los procesos que sirven a este grupo de aplicaciones.


We don't know what more do, so any idea is welcome ! Thanks.
 
Hello,

Please, try to disable the filter that is causing the issue. It can be done in the following way:

IIS > PleskControlPanel > Properties > ISAPI filters > URLRepl.dll > remove

Then please, restart IIS and try to start the Parallels Plesk Management service:

Thank you
 
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