Resolved Can't log into plesk after upgrade from 12.0 to Onyx

[Mike Void]

Hello.

After I upgraded my Plesk version to Onyx I can no longer log into Plesk with example.com:8443.

How can I fix this?

 

[IgorG]

Any additional details? What sort of errors do you have, at least? Are you sure that upgrade was completed successfully? Have you tried to fix problem with

# plesk repair installation

?

 

[Mike Void]

I attached what error I get in the browser. I can still access the port 8447 for Install and updates.

# plesk repair installation

is this a terminal command? I can run it via SSH ?

 

[Mike Void]

I ran # plesk repair installation and still cannot access :8443

 

[TomBoB]

Check if sw-engine is running:
# systemctl status sw-engine

if not, start it with
# systemctl load sw-engine

if the firewall is blocking access to port 8443 (which it obviously shouldn't) you get that scenario.

 

[Mike Void]

Solved the problem, service
sw_cp_server
failed to start, so I followed the instructions here:
https://support.plesk.com/hc/en-us/...er-upgrade-ssl-ciphers-directive-is-duplicate

Thanks for your help.

 

[kata]

worked for me