• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Cant login into mail

S

silebis

Guest
nobody Cant login into mail

After upgrade from 8.6 to 9 nobody cant login into mailbox.

mchk:
admin:~# /usr/local/psa/admin/sbin/mchk --with-spam
==> Checking for: mail_spam_restore... ok
==> Checking for: mailsrv_conf_init... ok
==> Checking for: mail_mailbox_restore... ok
==> Checking for: mailsrv_entities_dump... ok
==> Checking for: mail_auth_dump... ok
==> Checking for: mailman_lists_dump... ok
==> Checking for: mail_responder_restore... ok
==> Checking for: mail_drweb_restore... not exsists
==> Checking for: mail_kav_restore... not exsists
==> Checking for: mail_spf_restore... ok
==> Checking for: mail_dk_restore... ok

result of mail_auth_view are fine. I see mailusers and their passwords.

In logs are admin pop3d LOGIN FAILED ip[xx] rows only

anyone with some advice?
 
I don't know if this will help you or not but I had exactly the same problem and the fix I found was to use the command line autoinstaller to install the new Postfix MTA which removed (and migrated over all mail from) qmail. I then went back in and performed the opposite - installed qmail which removed Postfix. Mail is now working perfectly.
 
I don't know if this will help you or not but I had exactly the same problem and the fix I found was to use the command line autoinstaller to install the new Postfix MTA which removed (and migrated over all mail from) qmail. I then went back in and performed the opposite - installed qmail which removed Postfix. Mail is now working perfectly.

Interesting, but i another found solution. After upgrade plesk in files etc/courier-imap/ are missing row:
AUTHMODULES="authpsa" - in some authomodules exist, but without value.
MAILPASSWD="/var/qmail/users/poppasswd"


But now, all incoming mails are rejected
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 554 554 5.7.1 <xyz>: Recipient address rejected: User unknown in valid users table (in reply to RCPT TO command) (state 14).

Any suggestion how solve this?
 
Hups, i try install postfix,but only what i get is /opt/psa/admin/bin/mailmng: error while loading shared libraries: libboost_program_options-gcc41-1_34_1.so.1.34.1: cannot open shared object file: No such file or directory


Is any way how install this for debian 4? I cant find deb package for install.
 
Interesting, but i another found solution. After upgrade plesk in files etc/courier-imap/ are missing row:
AUTHMODULES="authpsa" - in some authomodules exist, but without value.
MAILPASSWD="/var/qmail/users/poppasswd"


But now, all incoming mails are rejected
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 554 554 5.7.1 <xyz>: Recipient address rejected: User unknown in valid users table (in reply to RCPT TO command) (state 14).

Any suggestion how solve this?

I spoke too soon - mail is flowing (and authenticating) but I have no subject headers and everything else is scrambled beyond recognition. I'm switching back to POSTFIX to see if that fixes the headers issue.

As to yours - I grepped the items you were searching for in the folder you specified - the poppasswd file doesn't seem to exist on my system though it is referred to in the courier-imap folder.

I'm really wishing I'd left well enough alone on my server - this upgrade has been a nightmare.
 
I spoke too soon - mail is flowing (and authenticating) but I have no subject headers and everything else is scrambled beyond recognition. I'm switching back to POSTFIX to see if that fixes the headers issue.

As to yours - I grepped the items you were searching for in the folder you specified - the poppasswd file doesn't seem to exist on my system though it is referred to in the courier-imap folder.

I'm really wishing I'd left well enough alone on my server - this upgrade has been a nightmare.

I agree, it was realy hell.

I hade problem with mail headers too. See http://kb.odin.com/en/5847 to fix that.
 
I spoke too soon - mail is flowing (and authenticating) but I have no subject headers and everything else is scrambled beyond recognition.

If you have antivirus or anything else on the system you need to remove it. The qmail-queue from those programs will screw it up with the upgrade.
 
Back
Top