Resolved Cant login to admin

[dyrer]

Hello
I cant login to my admin panel and i had to use VPN to login
I havent any fail2ban IP banned or blocked
I have disabled modSecuriy but no luck till now

 

[Bitpalast]

I understand that you can login when you are connected via VPN, but that you cannot login when you are connected on a regular Internet connection.

In this case it is likely that you have limited the IP range from where a login is allowed by Tools & Settings > Security > Restrict Administrative Access.

 

[dyrer]

Hello Peter,
No I dont have done anything administrative access
Also a client cant login to plesk admin (as user)

 

[Bitpalast]

What happens when you try to login?

 

[dyrer]

Image 2017-06-11 at 12.40.35 PM.png

 

[Bitpalast]

Well, the domain name titanas.hyperwebhost.net cannot be resolved to an IP address. You need to check that with your web hosting company. They seem to be providing the subdomain, but it is not registered in their nameservers, so that domain cannot be reached through the Internet.

 

[dyrer]

That's true
Thank you very much Peter, I will wait for dns to be ready
Thank again