can't login via pop3/imap after migrating domain in

[kerm1t]

I'm in the process of moving to a new server, and have been using the Plesk migration tool. I've moved a dozen domains in total, and all but one seems fine.

With the problem domain, I can't access any of the mailboxes on it (via pop3/imap/webmail). Maillog just reports 'login failed'. I've double checked the passwords are correct, and even tried changing them via the control panel. I've also used mail.sh to check that the accounts had been properly created, that they were enabled, and that the passwords were what I thought they were.

I've also checked that the accounts exist in the plesk database, and that the passwords are set there too.

The mailboxes on all my other domains are fine.

Incidentally, I notice that /var/qmail/users/poppasswd on my new server (Plesk 8.4) is empty. On my old machine (Plesk 7.5) it was used to store the pop passwords. Has this been shifted into the database now?

Any thoughts?

 

[ziba@]

Hello,

Try the following:
1. Rebuilding mail service configuration according to Plesk records using the following command:
PLESK_PRODUCT_DIR/admin/bin/mchk --with-spam
(PLESK_PRODUCT_DIR is directory where Plesk is installed - usually /usr/local/psa or /opt/psa)

2. Check recommendations from the following articles:
http://kb.odin.com/en/1418
http://kb.odin.com/en/5436
http://kb.odin.com/en/5256