• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion
  • Inviting everyone to the UX test of a new security feature in the WP Toolkit
    For WordPress site owners, threats posed by hackers are ever-present. Because of this, we are developing a new security feature for the WP Toolkit. If the topic of WordPress website security is relevant to you, we would be grateful if you could share your experience and help us test the usability of this feature. We invite you to join us for a 1-hour online session via Google Meet. Select a convenient meeting time with our friendly UX staff here.

Issue Cant recive email

Dani Junsui

New Pleskian
Hi all,

I have the next problem. I can send mails from a domain perfectly but can't revice them. The error I recive back is "<[email protected]> User unknown in virtual alias table".

Log is following:

Aug 25 09:18:23 Domain postfix/error[26299]: AE6179D20128: to=<daniel@domain.com>, relay=none, delay=0.16, delays=0.12/0/0/0.03, dsn=5.1.1, status=bounced (User unknown in virtual alias table)


I have investigated a lot and the found some articles, but none of them helped (all done):
  • DNS are correct (mail with other domain works)
  • The email is on the postfix virtual table (postmap -s /var/spool/postfix/plesk/vmailbox)
  • "plesk repair mail" shows no errors, but launched anyway
  • Restarted postfix service
  • Checked the "mydestination" inside the postfix main config fail and its correct
  • Created a new mail on the same domain and got the same issue
  • Removed mail service for this domain and put it again on.

Hope you can help me.

Many Thanks
 
Last edited:
Make sure that user daniel@domain.com is absent in the virtual alias table:

# postmap -s /var/spool/postfix/plesk/virtual | grep daniel@domain.com

Try to re-add this mailbox or run

# plesk repair mail
 
Make sure that user daniel@domain.com is absent in the virtual alias table:

# postmap -s /var/spool/postfix/plesk/virtual | grep daniel@domain.com

Try to re-add this mailbox or run

# plesk repair mail

Hi,

Thanks for the answer. As said, it exists in the virtual table & plesk repair mail didn't did nothing...
 
Back
Top