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Issue Cant recive email

Dani Junsui

New Pleskian
Hi all,

I have the next problem. I can send mails from a domain perfectly but can't revice them. The error I recive back is "<[email protected]> User unknown in virtual alias table".

Log is following:

Aug 25 09:18:23 Domain postfix/error[26299]: AE6179D20128: to=<daniel@domain.com>, relay=none, delay=0.16, delays=0.12/0/0/0.03, dsn=5.1.1, status=bounced (User unknown in virtual alias table)


I have investigated a lot and the found some articles, but none of them helped (all done):
  • DNS are correct (mail with other domain works)
  • The email is on the postfix virtual table (postmap -s /var/spool/postfix/plesk/vmailbox)
  • "plesk repair mail" shows no errors, but launched anyway
  • Restarted postfix service
  • Checked the "mydestination" inside the postfix main config fail and its correct
  • Created a new mail on the same domain and got the same issue
  • Removed mail service for this domain and put it again on.

Hope you can help me.

Many Thanks
 
Last edited:
Make sure that user daniel@domain.com is absent in the virtual alias table:

# postmap -s /var/spool/postfix/plesk/virtual | grep daniel@domain.com

Try to re-add this mailbox or run

# plesk repair mail
 
Make sure that user daniel@domain.com is absent in the virtual alias table:

# postmap -s /var/spool/postfix/plesk/virtual | grep daniel@domain.com

Try to re-add this mailbox or run

# plesk repair mail

Hi,

Thanks for the answer. As said, it exists in the virtual table & plesk repair mail didn't did nothing...
 
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