Can't remove protection from protected directories

[igabc0]

The login form keeps popping up even after the protection was removed from a directory.

 

[IgorG]

Have you tried ro reconfigure vhost with httpdmng utility?

 

[igabc0]

No sir! I'll be glad to try if you will kindly explain how to do it

thanks!
Gabriele

 

[IgorG]

# /usr/local/psa/admin/sbin/httpdmng --reconfigure-domain domain.com

where 'domain.com' is name of your domain.

 

[igabc0]

THanks Igor!

Launched the reconfigure and then tried again to access the dir. No success. Keeps asking for credentials

 

[IgorG]

What about

# /usr/local/psa/bin/protdir -r <dir_name>

Also look at -remove_user option for protdir utility.

 

[igabc0]

# /usr/local/psa/bin/protdir -r /path/to/dir/dirname
Required option "-domain <domain_name>" is not set

# /usr/local/psa/bin/protdir -r /var/www/vhosts/xxxxx.com/httpdocs/importer -domain xxxxx.com
Unable remove protected dir: Can't find protected dir with given name /path/to/dir/dirname

# /usr/local/psa/bin/protdir -remove_user admin /path/to/dir/dirname -domain xxxxx.com
Unknown command: -remove_user

 

[IgorG]

Find correct syntax with --help option.

 

[igabc0]

i did

-remove_user <login_name> Removes a user with specified name

 

[IgorG]

# /usr/local/psa/bin/protdir -remove_user admin /path/to/dir/dirname -domain xxxxx.com
Unknown command: -remove_user

-remove_user is option and should be used after command. For example:

# /usr/local/psa/bin/protdir -u /path/to/dir/dirname -domain domain.com -remove_user admin

If /path/to/dir/dirname goes not exists, create this protected directory again with protdir utility and the same username and password and then romove it as it is described above.

 

[igabc0]

I created the new user = SUCCESS
I tried to access that dir via browers = same problem - access not granted

then I deleted the user with the command line you suggested (including option -type wwwroot) = SUCCESS
I tried again to access that dir via browers = same problem - access not granted

my domain name includes a dash like xxxx-yyyy.com

I gave up. I moved all the content in a newly created directory and removed the original one.

Thank you Igor!

I am available to try to resolve the issue if you want.
Best,
Gabriele