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Can't restore a big Backup

mdde

Regular Pleskian
Hi,
trying since a week now to restore somehow a 24GB Backup.
Plesk shows, that it took to much time to restore.
(Screenshot attached)
I Backed up that Reseller Account to another FTP (Local and over Internet FTP Folder) and tried to restore and always same Error.
I use 12.5.30 on both Server.
How can i restore such a huge Backup file?
It includes over 17 customers.

The Backup was split into 2048MB Files.

On both Servers i only got Reseller Rights. I usee managed Servers with Plesk.
So i have no roots
 

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Last edited:
what settings are you recommending for this Case so I can give it to my Support?

Thank you.
 
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