Issue Can't see the button for password protected directories

[digiteam]

Server operating system version

can't find

Plesk version and microupdate number

can't find

Hi,

I have 2 staging websites under the same IP login address on Plesk - login credentials are different. With one of them I was able to view the password protected directories button and created "/" as protected. Want to do the same for the other website but the options are way less and can't see/find password protected directories button at all - see screenshot. Did a google search but can't seem to figure it out. When ssh in and go one directory up, I can see that both websites are in the same directory so maybe I can only use one of them to set passwords but I need to go a directory up("../") and it doesn't let me set the password protected directory with "../" - obviously

Any help much appreciated.

 

[digiteam]

Edit: Version details
18.0.43 CentOS 7 1800220414.18

 

[Peter Debik]

The feature set can depend on the user with which you are logged in. Are you logged in with your subscription user account?

 

[digiteam]

Yes, I am. I assumed both sites/logins would have the same permissions but do you think it could be the reason?

 

[Peter Debik]

What do you mean by "both logins"? You'll need to be logged in with your subscription user account in order to have the full feature set in your webspace control panel. When you are logged in with another role, features are limited to whatever role that is and what is defined as available features for that role.