• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Can't Sync Subscription

A

AnyiZ

Guest
Hi,

When I was trying to sync one of my subscriptions, I got the following error:

PHP Notice: Undefined index:
Line: 819
File: /usr/local/psa/admin/plib/SysUser.php
Stack Trace:
#0 Smb_Exception_Syntax::handleError(8, Undefined index: , /usr/local/psa/admin/plib/SysUser.php, 819, Array ([oldValues] => Array ([id] => 2,[login] => domain,[home] => /var/www/vhosts/domain.tld,[shell] => /bin/false,[quota] => 0,[account_id] => 2,[mapped_to] => ),[newUser] => ,[shell_options] => Array ([/bin/false] => Array ([name] => Forbidden,[empty] => 1,[chrooted] => ),[/bin/sh] => Array ([name] => /bin/sh,[empty] => ,[chrooted] => ),[/bin/bash] => Array ([name] => /bin/bash,[empty] => ,[chrooted] => ),[/sbin/nologin] => Array ([name] => /sbin/nologin,[empty] => 1,[chrooted] => ),[/bin/tcsh] => Array ([name] => /bin/tcsh,[empty] => ,[chrooted] => ),[/bin/csh] => Array ([name] => /bin/csh,[empty] => ,[chrooted] => ),[/usr/local/psa/bin/chrootsh] => Array ([name] => /bin/bash (chrooted),[empty] => ,[chrooted] => 1),[/bin/rbash] => Array ([name] => /bin/rbash,[empty] => ,[chrooted] => )),[isCurrentShellChrooted] => ,[isOldShellChrooted] => ,[currentCrontabShell] => ,[isCurrentCrontabShellChrooted] => ,[oldCrontabShell] => )) called at [/usr/local/psa/admin/plib/SysUser.php:819]
#1 SysUser->_updateChrootedShell(Array ([id] => 2,[login] => domain,[home] => /var/www/vhosts/domain.tld,[shell] => /bin/false,[quota] => 0,[account_id] => 2,[mapped_to] => ), ) called at [/usr/local/psa/admin/plib/SysUser.php:779]
#2 SysUser->_updateUnix() called at [/usr/local/psa/admin/plib/SysUser.php:1096]
#3 SysUser->update() called at [/usr/local/psa/admin/plib/PHostingManager.php:808]
#4 PHostingManager->updateSysUser() called at [/usr/local/psa/admin/plib/PHostingManager.php:508]
#5 PHostingManager->transactionalUpdate(Transaction_Rollback Object ([] => Array ()))
#6 call_user_func(Array ([0] => PHostingManager Object ([domainId_] => 2,[domainName_] => domain.tld,[ascii_domainName_] => domain.tld,[apacheErrorDocs] => true,[apacheErrorDocs_old] => true,[ipAddressCertId] => 5,[objPHosting] => PHosting Object ([domainName_] => domain.tld,[domainDisplayName_] => domain.tld,[clientId_] => 1,[domainId_] => 2,[sysUserLogin_] => domain,[sysUserLoginShellOption_] => Array (),[] => webspace,[] => ,[attr] => Array ([dom_id] => 2,[sys_user_id] => 2,[ip_address_id] => 2,[ssl] => true,[fp] => false,[fp_ssl] => false,[fp_enable] => false,[fp_adm] => ,[fp_pass] => ,[ssi] => false,
PHP:
 => true,[php_safe_mode] => false,[php_handler_type] => module,[cgi] => true,[perl] => true,[python] => true,[fastcgi] => true,[miva] => false,[coldfusion] => false,[asp] => false,[asp_dot_net] => false,[webstat] => awstats,[same_ssl] => true,[traffic_bandwidth] => -1,[max_connection] => -1,[www_root] => /var/www/vhosts/domain.tld/httpdocs,[maintenance_mode] => false),[changableAttr_] => ,[oldAttr_] => Array ([dom_id] => 2,[sys_user_id] => 2,[ip_address_id] => 2,[ssl] => true,[fp] => false,[fp_ssl] => false,[fp_enable] => false,[fp_adm] => ,[fp_pass] => ,[ssi] => false,[php] => true,[php_safe_mode] => false,[php_handler_type] => module,[cgi] => true,[perl] => true,[python] => true,[fastcgi] => true,[miva] => false,[coldfusion] => false,[asp] => false,[asp_dot_net] => false,[webstat] => awstats,[same_ssl] => true,[traffic_bandwidth] => -1,[max_connection] => -1,[www_root] => /var/www/vhosts/domain.tld/httpdocs,[maintenance_mode] => false),[errorAttr] => Array (),[reqAttr] => Array ([0] => dom_id,[1] => ip_address_id),[Table] => PHostingTable Object ([tables] => Array ([0] => hosting),[fields] => Array ([0] => dom_id,[1] => sys_user_id,[2] => ip_address_id,[3] => ssl,[4] => fp,[5] => fp_ssl,[6] => fp_enable,[7] => fp_adm,[8] => fp_pass,[9] => ssi,[10] => php,[11] => php_safe_mode,[12] => php_handler_type,[13] => cgi,[14] => perl,[15] => python,[16] => fastcgi,[17] => miva,[18] => coldfusion,[19] => asp,[20] => asp_dot_net,[21] => webstat,[22] => same_ssl,[23] => traffic_bandwidth,[24] => max_connection,[25] => www_root,[26] => maintenance_mode),[id] => 2,[idAttrIndex] => 0,[where] => ,[order] => ,[result] => Resource id #398,[error_] => ,[errorMsg_] => ,[warnArr_] => Array ()),[needUpdate] => ,[idFieldName] => dom_id,[] => 1,[error_] => ,[errorMsg_] => ,[warnArr_] => Array ()),[objSysUser] => SysUser Object ([account_] => Account Object ([attr] => Array ([id] => 2,[type] => plain,[password] => 860704),[changableAttr_] => ,[oldAttr_] => Array ([id] => 2,[type] => plain,[password] => 860704),[errorAttr] => Array (),[reqAttr] => Array (),[Table] => AccountTable Object ([tables] => Array ([0] => accounts),[fields] => Array ([0] => id,[1] => type,[2] => password),[id] => 2,[idAttrIndex] => 0,[where] => ,[order] => ,[result] => Resource id #404,[error_] => ,[errorMsg_] => ,[warnArr_] => Array ()),[needUpdate] => ,[idFieldName] => id,[] => 1,[error_] => ,[errorMsg_] => ,[warnArr_] => Array ()),[set_pwd_] => ,[] => ,[] => ,[] => 1,[attr] => Array ([id] => 2,[login] => domain,[home] => /var/www/vhosts/domain.tld,[shell] => /bin/false,[quota] => 0,[account_id] => 2,[mapped_to] => ),[changableAttr_] => ,[oldAttr_] => Array ([id] => 2,[login] => domain,[home] => /var/www/vhosts/domain.tld,[shell] => /bin/false,[quota] => 0,[account_id] => 2,[mapped_to] => ),[errorAttr] => Array (),[reqAttr] => Array ([0] => login,[1] => home),[Table] => SysUserTable Object ([tables] => Array ([0] => sys_users),[fields] => Array ([0] => id,[1] => login,[2] => home,[3] => shell,[4] => quota,[5] => account_id,[6] => mapped_to),[id] => 2,[idAttrIndex] => 0,[where] => ,[order] => ,[result] => Resource id #726,[error_] => ,[errorMsg_] => ,[warnArr_] => Array ()),[needUpdate] => ,[idFieldName] => id,[] => 1,[error_] => ,[errorMsg_] => ,[warnArr_] => Array ()),[objIPAddrSelector] => IPAddressSelector Object ([regime_] => 4,[clientId_] => 1,[ipPoolId_] => 1,[ipsList_] => Array ([2] => Array ([ip] => 109.123.119.210,[type] => shared,[cert_id] => 5,[cert_name] => domain.tld,[usage] => 3)),[freeipsList] => Array (),[ipsIndex_] => Array ([109.123.119.210] => 2),[certsList_] => Array ([3] => *.domain.tld),[currentIPAddressId_] => 2,[certsRepId_] => ,[error_] => ,[errorMsg_] => ,[warnArr_] => Array ()),[_plesk_stat_protect] => ,[anonFtpOnExclusiveIPWasTurnedOff_] => ,[ipDefaultDomainIsChanged_] => ,[editable_] => 1,[manage_sh_access_] => 1,[manage_not_chroot_shell_] => 1,[] => Array ([13] => 109.123.119.210,[61] => shared,[28] => domain,[30] => /bin/false,[62] => 0,[29] => 860704,[31] => false,[32] => false,[33] => false,[34] => ,[35] => ,[42] => true,[43] => awstats,[44] => true,[40] => false,[36] => false,[37] => true,[38] => true,[39] => true,[66] => true,[67] => true,[68] => false,[69] => false),[] => ,[] => Array ()),[1] => transactionalUpdate), Transaction_Rollback Object ([] => Array ())) called at [/usr/local/psa/admin/plib/Transaction/Rollback.php:15]
#7  Transaction_Rollback->commit(Array ([0] => PHostingManager Object ([domainId_] => 2,[domainName_] => domain.tld,[ascii_domainName_] => domain.tld,[apacheErrorDocs] => true,[apacheErrorDocs_old] => true,[ipAddressCertId] => 5,[objPHosting] => PHosting Object ([domainName_] => domain.tld,[domainDisplayName_] => domain.tld,[clientId_] => 1,[domainId_] => 2,[sysUserLogin_] => domain,[sysUserLoginShellOption_] => Array (),[] => webspace,[] => ,[attr] => Array ([dom_id] => 2,[sys_user_id] => 2,[ip_address_id] => 2,[ssl] => true,[fp] => false,[fp_ssl] => false,[fp_enable] => false,[fp_adm] => ,[fp_pass] => ,[ssi] => false,[php] => true,[php_safe_mode] => false,[php_handler_type] => module,[cgi] => true,[perl] => true,[python] => true,[fastcgi] => true,[miva] => false,[coldfusion] => false,[asp] => false,[asp_dot_net] => false,[webstat] => awstats,[same_ssl] => true,[traffic_bandwidth] => -1,[max_connection] => -1,[www_root] => /var/www/vhosts/domain.tld/httpdocs,[maintenance_mode] => false),[changableAttr_] => ,[oldAttr_] => Array ([dom_id] => 2,[sys_user_id] => 2,[ip_address_id] => 2,[ssl] => true,[fp] => false,[fp_ssl] => false,[fp_enable] => false,[fp_adm] => ,[fp_pass] => ,[ssi] => false,[php] => true,[php_safe_mode] => false,[php_handler_type] => module,[cgi] => true,[perl] => true,[python] => true,[fastcgi] => true,[miva] => false,[coldfusion] => false,[asp] => false,[asp_dot_net] => false,[webstat] => awstats,[same_ssl] => true,[traffic_bandwidth] => -1,[max_connection] => -1,[www_root] => /var/www/vhosts/domain.tld/httpdocs,[maintenance_mode] => false),[errorAttr] => Array (),[reqAttr] => Array ([0] => dom_id,[1] => ip_address_id),[Table] => PHostingTable Object ([tables] => Array ([0] => hosting),[fields] => Array ([0] => dom_id,[1] => sys_user_id,[2] => ip_address_id,[3] => ssl,[4] => fp,[5] => fp_ssl,[6] => fp_enable,[7] => fp_adm,[8] => fp_pass,[9] => ssi,[10] => php,[11] => php_safe_mode,[12] => php_handler_type,[13] => cgi,[14] => perl,[15] => python,[16] => fastcgi,[17] => miva,[18] => coldfusion,[19] => asp,[20] => asp_dot_net,[21] => webstat,[22] => same_ssl,[23] => traffic_bandwidth,[24] => max_connection,[25] => www_root,[26] => maintenance_mode),[id] => 2,[idAttrIndex] => 0,[where] => ,[order] => ,[result] => Resource id #398,[error_] => ,
#18 AdminPanel_Application_Web->run() called at [/usr/local/psa/admin/panel/application/public/index.php:15]


Warning: Releasing semaphore 12 in request cleanup in Unknown on line 0



and the domain is shown as unsynced, is there anything I can do to fix it?

Thanks!
 
Back
Top