• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Issue Wp Tool Kit Hopelessly Broke

Ladylinux

New Pleskian
Server operating system version
Debian 11
Plesk version and microupdate number
18.0.68 #2
Hi,

Maddening this is.

I can't figure out why this is happening as I can download the archive no problem. But I get this constantly no matter what domain I try this on.

[2025-04-03 09:07:08.400] 673620:67ee87fb09d23 ERR [extension/wp-toolkit] Unable to extract package '/opt/psa/var/modules/wp-toolkit/packages/wordpress-6.7.2.zip'
[2025-04-03 09:07:08.476] 673620:67ee87fb09d23 ERR [panel] Task failed: id=26966, pid=673620, type=ext-wp-toolkit-task_install, error=Exception: Failed to extract archive /var/www/vhosts/domain.tld/httpdocs/wp67ee87fc3eb700.58716761/wordpress-6.7.2.zip to /var/www/vhosts/domain.tld/httpdocs/wp67ee87fc3eb700.58716761
file: /opt/psa/admin/plib/modules/wp-toolkit/library/Helper/PleskLinuxUnzipHelper.php

line: 25
code: 0
trace: #0 /opt/psa/admin/plib/modules/wp-toolkit/library/Capability/FileManager/LocalPleskFileManagerLinux.php(71): PleskExt\WpToolkit\Helper\PleskLinuxUnzipHelper::unzipAbsolute(string 'hifimods', string '/var/www/vhosts/domain.tld/httpdocs', string '/var/www/vhosts/domain.tld/httpdocs/wp67ee87fc3eb700.58716761/wordpress-6.7.2.zip', string '/var/www/vhosts/domain.tld/httpdocs/wp67ee87fc3eb700.58716761', boolean true)
#1 /opt/psa/admin/plib/modules/wp-toolkit/library/Capability/FileManager/LocalPleskFileManager.php(171): PleskExt\WpToolkit\Capability\FileManager\LocalPleskFileManagerLinux->unzipAbsolute(string '/var/www/vhosts/domain.tld/httpdocs/wp67ee87fc3eb700.58716761/wordpress-6.7.2.zip', string '/var/www/vhosts/domain.tld/httpdocs/wp67ee87fc3eb700.58716761')
#2 /opt/psa/admin/plib/modules/wp-toolkit/library/Capability/Command/Package.php(176): PleskExt\WpToolkit\Capability\FileManager\LocalPleskFileManager->unzip(array, array)
#3 /opt/psa/admin/plib/modules/wp-toolkit/library/Capability/Command/Package.php(64): PleskExt\WpToolkit\Capability\Command\Package->extractPackageToInstanceDirectory(string '/opt/psa/var/modules/wp-toolkit/packages/wordpress-6.7.2.zip')
#4 /opt/psa/admin/plib/modules/wp-toolkit/library/Capability/Command/Package.php(31): PleskExt\WpToolkit\Capability\Command\Package->download(string '6.7.2', boolean false)
#5 /opt/psa/admin/plib/modules/wp-toolkit/library/BackgroundTasksImplementation/Install/Step/DownloadPackageStep.php(44): PleskExt\WpToolkit\Capability\Command\Package->extractFiles(string '6.7.2')
#6 /opt/psa/admin/plib/modules/wp-toolkit/vendor/plesk/background-tasks/src/Adapter/PleskComplexTaskAdapter.php(52): PleskExt\WpToolkit\BackgroundTasksImplementation\Install\Step\DownloadPackageStep->run(object of type BackgroundTasks\Adapter\PleskStepProgressAdapter, object of type BackgroundTasks\Adapter\PleskTaskProgressAdapter, object of type BackgroundTasks\DataStorage\PleskTaskDataStorage)
#7 /opt/psa/admin/plib/Task/Control/Sdk.php(49): BackgroundTasks\Adapter\PleskComplexTaskAdapter->run()
#8 /opt/psa/admin/plib/Db/Table/Broker/LongTasks.php(178): Plesk\Task\Control\Sdk->run()
#9 /opt/psa/admin/plib/Db/Table/Broker/LongTasks.php(113): Db_Table_Broker_LongTasks->_syncStart(object of type Db_Table_Row_LongTask)
#10 /opt/psa/admin/plib/Task/Async/Executor.php(54): Db_Table_Broker_LongTasks->runTaskWithinExecutor(object of type Db_Table_Row_LongTask)
#11 /opt/psa/admin/plib/scripts/task-async-executor.php(6): Task_Async_Executor->execute()

[2025-04-03 09:07:08.476] 673620:67ee87fb09d23 ERR [panel] Failed to extract archive /var/www/vhosts/domain.tld/httpdocs/wp67ee87fc3eb700.58716761/wordpress-6.7.2.zip to /var/www/vhosts/domain.tld/httpdocs/wp67ee87fc3eb700.58716761
[2025-04-03 09:07:08.531] 673620:67ee87fb09d23 ERR [extension/wp-toolkit] An error occurred while executing WP-CLI command for instance: WordPress installation #1 ('/httpdocs'). Terminated

[2025-04-03 09:07:08.838] 673620:67ee87fb09d23 ERR [panel] Long task executor: id=26966 completed with error: Failed to extract archive /var/www/vhosts/domain.tld/httpdocs/wp67ee87fc3eb700.58716761/wordpress-6.7.2.zip to /var/www/vhosts/domain.tld/httpdocs/wp67ee87fc3eb700.58716761:
0: /opt/psa/admin/plib/Task/Async/Executor.php:56
Task_Async_Executor->execute()
1: /opt/psa/admin/plib/scripts/task-async-executor.php:6
This only happens on one machine and its been a problem for quite some time.

Uninstalling and reinstalling the package does not help. Running repair does not help. Space is not an issue. The extension was working and at some update in the last year it broke.

Thanks!!

LadyLinux
 
Back
Top