Question Cant update system packages

[FlyingParrot]

Server operating system version

Ubuntu 22.04.3 LTS

Plesk version and microupdate number

Plesk Obsidian 18.0.65

Hey,

I can't update my system packages, this also happened in previous Plesk versions. Any ideas why and how to fix this?
systemUpdatesTool = on is set in panel.ini, but whenever I go to "Tools / Settings" -> "Plesk" -> "Update settings", it'll show an error. Also the list of "All packages" is completely empty. while it says, there're updates available. I also want to update Ubuntu soon, how do I do this using Plesk without breaking anything?




Thanks.

 

[Nikolay]

Hi,
The info on the screenshot shows that all system packages are up-to-date.
The info message "The System Updates tool is already installing updates in automatic mode. Please try later." means that system package check or update is running in a background.
https://support.plesk.com/hc/en-us/articles/12377539455255 - here you can find some info about this behavior.
If there are no autoinstaller or pum processes running on the system, try to remove lock file /tmp/psa-installer.lock

Plesk supports a dist-upgrade/inplace upgrade only to Ubuntu 22 that you have already - Dist-Upgrade Support
If you are going to upgrade Ubuntu to Ubuntu 24.04, the only option is to deploy another Plesk on Ubuntu 24.04 and perform a migration from the current server.

 

[learning_curve]

Hi,
The info on the screenshot shows that all system packages are up-to-date.
The info message "The System Updates tool is already installing updates in automatic mode. Please try later." means that system package check or update is running in a background.
https://support.plesk.com/hc/en-us/articles/12377539455255 - here you can find some info about this behavior.
If there are no autoinstaller or pum processes running on the system, try to remove lock file /tmp/psa-installer.lock

Plesk supports a dist-upgrade/inplace upgrade only to Ubuntu 22 that you have already - Dist-Upgrade Support
If you are going to upgrade Ubuntu to Ubuntu 24.04, the only option is to deploy another Plesk on Ubuntu 24.04 and perform a migration from the current server.

@Nikolay / @FlyingParrot If you have sufficient access, experience and knowledge, you can upgrade Ubuntu 22.04 LTS to Ubuntu 24.04 LTS without having to deploy Plesk on another server & then migrating all of your data across and this is whilst still using the following Plesk article as the basis for the dist-upgrade:

https://support.plesk.com/hc/en-us/articles/12377714344983-How-to-perform-dist-upgrade-procedure-on-Linux-server-with-Plesk

We're posting this only because we've done this ourselves (and other Plesk users / Forum Members have too FWIW)
It's not straightforward.... but it's 100% correct and fully functional once it's fully completed. Refs (for findings in our case):

Question - Dist-Upgrade to Ubuntu 24.04 possible?

Plesk seems to support the new Ubuntu, but no hint at it either bein possible, not possible or possible lster as it was with the last two new releases.

talk.plesk.com

Question - Dist-Upgrade to Ubuntu 24.04 possible?

Plesk seems to support the new Ubuntu, but no hint at it either bein possible, not possible or possible lster as it was with the last two new releases.

talk.plesk.com

Plus... There is a an additional policy addition to the /etc/apt/sources.list.d/ubuntu.sources file mentioned in the 2nd thread link above, which, is another change of format from that used in Ubuntu 22.04. The addition is: Architectures: amd64 which meant that our /etc/apt/sources.list.d/ubuntu.sources file was this:

Architectures: amd64
Types: deb deb-src
URIs: http://uk.archive.ubuntu.com/ubuntu/
Suites: noble noble-updates noble-backports noble-proposed
Components: main restricted universe multiverse
Signed-By: /usr/share/keyrings/ubuntu-archive-keyring.gpg

Architectures: amd64
Types: deb deb-src
URIs: http://security.ubuntu.com/ubuntu/
Suites: noble-security
Components: main restricted universe multiverse
Signed-By: /usr/share/keyrings/ubuntu-archive-keyring.gpg