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Can't use outlook for send email

Discussion in 'Plesk for Windows - 8.x and Older' started by pepsyxanh, Aug 3, 2004.

  1. pepsyxanh

    pepsyxanh Guest

    My server runs windows 2003 standart server and plesk 7.
    I set dns setting for a reseller packet:
    xxx.xxx.xxx.242 / 24 PTR domain.com.
    ftp.domain.com. CNAME domain.com.
    domain.com. A
    domain.com. MX (10) mail.domain.com.
    domain.com. NS ns1.domain.com.
    domain.com. NS ns2.domain.com.
    mail.domain.com. CNAME domain.com.
    mssql.domain.com. A xxx.xxx.xxx.242
    ns1.domain.com. A xxx.xxx.xxx.242
    ns2.domain.com. A xxx.xxx.xxx.243
    sql.domain.com. A xxx.xxx.xxx.242
    webmail.domain.com. A xxx.xxx.xxx.242
    www.domain.com. CNAME domain.com.

    Under this domain.com. I setup a domain2.com with dns setting
    xxx.xxx.xxx.242 / 24 PTR domain2.com.
    ftp.domain2.com. CNAME domain.com.
    mail.domain2.com. CNAME domain.com.
    mssql.domain2.com. A xxx.xxx.xxx.242
    domain2.com. A xxx.xxx.xxx.242
    domain2.com. MX (10) mail.domain.com.
    domain2.com. NS ns1.domain.com.
    domain2.com. NS ns2.domain.com.
    webmail.domain2.com. A xxx.xxx.xxx.242
    www.domain2.com. CNAME domain2.com.

    I use webmail everything run very well.
    But i use outlook express, i load all email but i can't send email.
    I get error:
    The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was 'email@email.com'. Subject 'hi', Account: 'mail.domain.com', Server: 'mail.domain.com', Protocol: SMTP, Server Response: '503 This mail server requires authentication. Please check your mail client settings.', Port: 25, Secure(SSL): No, Server Error: 503, Error Number: 0x800CCC79

    is it correct? If it isn't correct, how to make it correct? Please tell me more details.

    Very Thanks
  2. jp_andino

    jp_andino Guest

    In Outlook go to view/change your Email account, click the "More Settings..." button, this is the label for the button on Outlook 2002.

    Go to the Outgoing Server tab

    Make sure you select
    - my outgoing server (SMTP) requieres autentication

    Then select radio button
    - Use same settings as my incoming mail server....

    That should solve your problem... sending email with outlook
  3. Nivahost

    Nivahost Guest

    To solve this SMTP send problem just go to:

    Mailenable Administration section> Connectors>SMTP>Relay and just be sure that the "Allow relay for authenticated senders is checked. This will solve the send problem. Just restart SMTP services and you are ready to go:)

    Hope this works for all of you.

  4. mogabr

    mogabr Guest

    i faced the same problem but Nivahost

    solve it to me,

    Thanks a lot Nivahost
  5. Nivahost

    Nivahost Guest

    You are most welcome mogabr

  6. aracnet

    aracnet Guest

    thank you Nivahost with your help i think i fixed the error. Although my version is different
  7. jiarong

    jiarong Guest


    i tried using the same method.. as in authenticating for outgoing mails but it still cant work.. can someone suggest any other methods?

  8. AbsolutelyFreeW

    AbsolutelyFreeW Guest

    some isp's block port 25. if yours does, there is no way to send other than using your isp's mail server