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Centralized DNS server problem

Discussion in 'Plesk Expand Distributed Services Topics (Mail, DNS, Databases)' started by jovana, Jan 31, 2007.

  1. jovana

    jovana Regular Pleskian

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    We have our centralized DNS servers up and runing (we thought we had). It has work like charm for a few day's. But suddenly expand can't create zonefiles for new domains and if an existing dns records is updated in expand cDNS don't update.

    We have created an error output, but we don't know where to look:

    Code:
    
    Jan 29 2007 11:18:54 dnscontroller[:26587] INFO: pool: Send job to process 26588.
    Jan 29 2007 11:18:54 dnscontroller[:26587] DEBUG: Stat: 1 total, 0 free Jan 29 2007 11:18:54 dnscontroller[:26587] INFO: network: Stop watching.
    Jan 29 2007 11:18:54 dnscontroller[:26588] INFO: pool: Job starting.
    Jan 29 2007 11:18:54 dnscontroller[:26588] DEBUG: pool: Sending message to parent: 1.
    Jan 29 2007 11:18:54 dnscontroller[:26587] DEBUG: Reading socket Jan 29 2007 11:18:54 dnscontroller[:26587] DEBUG: Message: 1 Jan 29 2007 11:18:54 dnscontroller[:26587] DEBUG: Process #26588 has accepted job.
    Jan 29 2007 11:18:54 dnscontroller[:26587] INFO: network: Start watching.
    Jan 29 2007 11:18:54 dnscontroller[:26588] NOTICE: network: Connection from '85.17.x.x' accepted.
    Jan 29 2007 11:18:54 dnscontroller[:26588] DEBUG: http: Headers read.
    Jan 29 2007 11:18:54 dnscontroller[:26588] DEBUG: http: Headers parsed.
    Jan 29 2007 11:18:54 dnscontroller[:26588] DEBUG: http: Content length:
    39794.
    Jan 29 2007 11:18:54 dnscontroller[:26588] ERR: xml: Expand error:
    '[XML] Cannot parse packet - invalid XML or DOM error. Error at file 'systemId', line 1, column 2231: Datatype error:
    Type:InvalidDatatypeValueException, Message:Value '' is not in enumeration ..'.
    Jan 29 2007 11:18:54 dnscontroller[:26588] ERR: http: Exception: '[XML] Cannot parse packet - invalid XML or DOM error. Error at file 'systemId', line 1, column 2231: Datatype error:
    Type:InvalidDatatypeValueException, Message:Value '' is not in enumeration ..'
    Jan 29 2007 11:18:54 dnscontroller[:26588] INFO: pool: Job finished.
    Jan 29 2007 11:18:54 dnscontroller[:26588] DEBUG: pool: Sending message to parent: 0.
    Jan 29 2007 11:18:54 dnscontroller[:26587] DEBUG: Reading socket Jan 29 2007 11:18:54 dnscontroller[:26587] DEBUG: Message: 0 Jan 29 2007 11:18:54 dnscontroller[:26587] INFO: pool: Process 26588 is ready.
    Jan 29 2007 11:18:54 dnscontroller[:26587] DEBUG: Stat: 1 total, 0 free Jan 29 2007 11:18:57 dnscontroller[:26587] INFO: network: Connection request.
    Jan 29 2007 11:18:57 dnscontroller[:26587] INFO: pool: Send job to process 26588.
    Jan 29 2007 11:18:57 dnscontroller[:26587] DEBUG: Stat: 1 total, 0 free Jan 29 2007 11:18:57 dnscontroller[:26587] INFO: network: Stop watching.
    Jan 29 2007 11:18:57 dnscontroller[:26588] INFO: pool: Job starting.
    Jan 29 2007 11:18:57 dnscontroller[:26588] DEBUG: pool: Sending message to parent: 1.
    Jan 29 2007 11:18:57 dnscontroller[:26587] DEBUG: Reading socket Jan 29 2007 11:18:57 dnscontroller[:26587] DEBUG: Message: 1 Jan 29 2007 11:18:57 dnscontroller[:26587] DEBUG: Process #26588 has accepted job.
    Jan 29 2007 11:18:57 dnscontroller[:26587] INFO: network: Start watching.
    Jan 29 2007 11:18:57 dnscontroller[:26588] NOTICE: network: Connection from '85.17.x.x' accepted.
    Jan 29 2007 11:18:57 dnscontroller[:26588] DEBUG: http: Headers read.
    Jan 29 2007 11:18:57 dnscontroller[:26588] DEBUG: http: Headers parsed.
    Jan 29 2007 11:18:57 dnscontroller[:26588] DEBUG: http: Content length:
    135.
    Jan 29 2007 11:18:57 dnscontroller[:26588] DEBUG: xml: XML parsed.
    Jan 29 2007 11:18:57 dnscontroller[:26588] INFO: DNSController request from "/" received.
    Jan 29 2007 11:18:57 dnscontroller[:26588] DEBUG: Using rndc util:
    '/usr/sbin/rndc'
    Jan 29 2007 11:18:57 dnscontroller[:26588] DEBUG: Using start command:
    '/etc/init.d/named start'
    Jan 29 2007 11:18:57 dnscontroller[:26588] DEBUG: Using chroot
    directory: '/var/named/chroot'
    Jan 29 2007 11:18:57 dnscontroller[:26588] DEBUG: Using named.conf:'
    /etc/named.conf'
    Jan 29 2007 11:18:57 dnscontroller[:26588] INFO: Status of the service.
    Jan 29 2007 11:18:57 dnscontroller[:26588] DEBUG: Trying to open
    pidfile: '/var/named/chroot/var/run/named/named.pid'
    Jan 29 2007 11:18:57 dnscontroller[:26588] DEBUG: File was successfully open.
    Jan 29 2007 11:18:57 dnscontroller[:26588] INFO: Check process with id
    26782
    Jan 29 2007 11:18:57 dnscontroller[:26588] INFO: Processing /usr/sbin/rndc Jan 29 2007 11:18:57 dnscontroller[:26790] DEBUG: Executing a command.
    Command line follows
    Jan 29 2007 11:18:57 dnscontroller[:26790] DEBUG: /usr/sbin/rndc status Jan 29 2007 11:18:57 dnscontroller[:26588] DEBUG: Forked a child with pid 26790 Jan 29 2007 11:18:57 dnscontroller[:26588] INFO: Program "/usr/sbin/rndc" returned exit status: 0 Jan 29 2007 11:18:57 dnscontroller[:26588] DEBUG: Program output:
    
    Any help is very appreciate.

    Thanks!!
     
  2. Sergey L

    Sergey L Golden Pleskian Staff Member

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  3. Sergey L

    Sergey L Golden Pleskian Staff Member

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    If update doesn't help - please launch
    /usr/local/expand/sbin/expandmysql
    tool and run the following query:
    Code:
    mysql> select count(*) from dns_operation_records_args where type ='';
    Post the output here then.

    Other choice is to submit a ticket with your Expand and CDNS server login (shell) credentials and send me its number. Then I'll do a quick research and recomend how to fix that.
     
  4. jovana

    jovana Regular Pleskian

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    Yes indeed we have version 12. I will done an upgrade (new installation).

    Thanks for the very quink response!!!!
     
  5. jovana

    jovana Regular Pleskian

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    The output is:
    +----------+
    | count(*) |
    +----------+
    | 4 |
    +----------+
    1 row in set (0.00 sec)

    We have delete this 4 rows, and now the cDNS is updating againe! Great support!!!
     
  6. Sergey L

    Sergey L Golden Pleskian Staff Member

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    Stay tuned. :)

    But if you don't upgrade to expand-2.0.1-16, this problem might appear again.

    I hope when Expand 2.1 fixes its performance problems you'll get back to 2.1.
     
  7. jovana

    jovana Regular Pleskian

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    Yes, the upgrade to build 16 has been succesfull!

    Now running:
    Version 2.0.1
    Build 16

    What is the best dnscontroller version? Now we are running dns controller version: 2.0.0-16

    yes I hope so! There are a few items we now have to mis in expand 2.0.1, but we give preference first to stability than functionality.

    Many thanks for helping me out!!!!!! :)
     
  8. Sergey L

    Sergey L Golden Pleskian Staff Member

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    Well, if you prefer stability I'd recommend dnscontroller-2.0.0-11
    It was designed for expand-2.0.1-16

    But I must warn you that it might include problems which are fixed in dnscontroller-2.0.0-16

    That's my pleasure. :)
     
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