• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Resolved Certificate Invalid

The mail server is still not responding with the certificate. The certificate is selected on the Mail Settings page at the "SSL/TLS certificate for mail" option? Not the webmail option, the second drop down for the mail server? If it is, I would not know where else it could be set in Plesk.
 
I've raised a call with support but they've not responded yet. Peter, really appreciate all your help though.
 
Peter, just wanted to thank you for all your help. The issue was that there was an issue with the SNI configuration files for the domain.

The installation of Plex Premium Email extension and running the troubleshooter found the issue and recreated the files. Thats done the trick.

If there is anything I can do to support you please let me know.
 
Gee, well, like Edison put it, at least I've found many ways how it does not work ... Good to hear that support was able to solve the issue and glad to hear that it was indeed a true technical one.
 
Back
Top