Change IP back from exclusive to shared

[Gachl]

Hi!
I want to change my IP address back from exclusive (used by one user / 5 domains) to shared, so everyone can use it, but if I click on the crown-symbol next to the ip I get an error message, that this IP already is exclusive. How can I change it back to shared?

Thanks!
Gachl

 

[galochka]

Hello, Gachl

Server -> Ip address and ckick on IP adress -> here you will see IP Address form:

IP type
Shared
Exclusive

Please try to switch there

 

[Gachl]

Negative:
IP-Address available as: Exclusive (The type cannot be changed . The IP-Address *** is already assigned to users as exclusive IP-Address)

sorry for that bad translation, I've got plesk in German. So, instead of some kind of combobox I see only a message. I also can't click on repair IP. I think I have to delete the user I've assigned the IP to, but then I think I will lose my 5 domains and email accounts and stuff?

 

[Fernando-]

We have same problem, do you fix?

Thanks

UPDATED:

You can use MDB viewer (like http://www.alexnolan.net/software/mdb_viewer_plus.htm) to change table "ip_pool" in PSA.DB changing text "exclusive" to "shared"

Regards