Changing email address username causes error.

[yabado]

When I change an email address on a user's account I get this error?

Internal error: mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/mydomain.com/stevebrown/@attachments: No such file or directory System error 2: No such file or directory

Message mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/bullochrec.com/stevebrown/@attachments: No such file or directory System error 2: No such file or directory
File Agent.php 
Line 243
Type PleskUtilException

IS this a known error and how to fix it?

Using Cloudlinux 6.6 and Plesk 12

 

[Alex@Plesk]

Looks like @attachments folder is removed. You can simply recreate it and assign proper permissions on it as on other folders inside 'stevebrown' folder

by default it's like this:

# ll /var/qmail/mailnames/domain.tld/admin/
total 8
drwx------ 2 popuser popuser 4096 Jul 2 16:41 @attachments
drwx------ 6 popuser popuser 4096 Jul 2 16:41 Maildir

 

[yabado]

Alex,

Thanks for your reply.

Yes, as the sysadmin I am able to do this, but this happens every time a customer wants to change their email username. This surely is not what Odin wants Plesk to do by default.

Is there a way to stop the problem from happening in the first place?