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Clients Can't Pay Invoice after Upgrade

jcox

New Pleskian
I recently updated the server to plesk 11 and now when you try to pay outstanding invoices under the Account Tab, you get a blank page.

We only allow payment via Paypal of Manual Payment. Any combination of these two gives the same result, a blank page. Everything else works, I can view the invoice, add new billing accounts etc, but once you click on "Pay This Invoice", it crashes

I am running on a CentOS 5 system.

Does anyone know what could cause this problem
 
Last edited:
Could you please give me credentials to your server - send them via private message?
Developers will take a look on your issue.
 
And could you please send me the log "/var/log/sw-cp-server/error_log" or at least the last rows from it appeared just ahfer white screen is shown.
 
Dear jcox,

Most probably we have fix for you - it will be shipped with the nearest micro-update.
If you send me credentials for SSH access, we will fix the issue directly on your server.
 
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