• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

Clients Can't Pay Invoice after Upgrade

jcox

New Pleskian
I recently updated the server to plesk 11 and now when you try to pay outstanding invoices under the Account Tab, you get a blank page.

We only allow payment via Paypal of Manual Payment. Any combination of these two gives the same result, a blank page. Everything else works, I can view the invoice, add new billing accounts etc, but once you click on "Pay This Invoice", it crashes

I am running on a CentOS 5 system.

Does anyone know what could cause this problem
 
Last edited:
Could you please give me credentials to your server - send them via private message?
Developers will take a look on your issue.
 
And could you please send me the log "/var/log/sw-cp-server/error_log" or at least the last rows from it appeared just ahfer white screen is shown.
 
Dear jcox,

Most probably we have fix for you - it will be shipped with the nearest micro-update.
If you send me credentials for SSH access, we will fix the issue directly on your server.
 
Back
Top