Clone Option under 1 Subscription missing

[Sally1]

Hello,

I have on my server 3 Domains, 2 Domains are showing the WP Toolkit Options and there I have the possibility to Clone the Domains to create a staging Website. But for 1 Domain I don't have the Clone Option available, is there a way to get the Option there as well?


CentOS Linux 7.7.1908 (Core)‬
Product Plesk Onyx
Version 17.8.11 Update #71

Thx
Sally

 

[Sally1]

Can someone give me a hint ?

Thx
Sally

 

[IgorG]

Make sure that permission for "WordPress Toolkit cloning management" is enabled for this domain subscription.

 

[Sally1]

Hello Igor,
thanks for the information. yes all permissions in the domain subscription are enabled,

Access to WordPress Toolkit
WordPress Toolkit security management
WordPress Toolkit cloning management
WordPress Toolkit syncing management
Allows managing WordPress auto-updates.

But under Wordpress Toolkit is the Domain still not present, the other 2 Wordpress Websites are present.

 

[IgorG]

Set this permission for "WordPress Toolkit cloning management" in the corresponding service plan and sync it with the subscription of this affected domain. Contact Plesk Support Team if not help.