Compatibility Issue with WP Toolkit on Plesk for [Domain.tld, redacted]

[alexa8]

Server operating system version

Almalinux 9.2

Plesk version and microupdate number

Onyx 18.5.2

Hello Plesk Community,

I hope this message reaches you in good health. I am currently facing a perplexing issue with WP Toolkit on my Plesk-managed website, [redacted], and I'm seeking your expertise to help me troubleshoot and resolve the problem.

Issue Overview: While attempting to perform routine maintenance tasks using WP Toolkit, I encountered an unexpected error. The error message reads: "Error Code 500: Internal Server Error - Unable to complete the requested operation. Please try again later."

Steps Taken:

1. Verified that both Plesk and WP Toolkit are up to date.
2. Disabled all plugins to rule out potential conflicts.
3. Checked server logs, but no specific error related to this issue was found.

The error appears consistently when attempting to update plugins.


Website URL: [redacted]

I would greatly appreciate any assistance or insights from the community to help me diagnose and resolve this unexpected error promptly.

Thank you for your time and expertise.

 

[alexa8]

Please let me know, if anyone face this issue and resolved.

 

[Dave W]

Plesk Onyx went EOL on April 20, 2021 ?

What do your logs show?