• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Issue Connot access Plesk Web interface anyore - 404 Error

QST

New Pleskian
Hi!

I have installed the latest Plesk update a few days ago and on that day everything worked fine. Today, after trying to login into the Plesk Web interface, I get a 404 error message.

Error log shows:

[error] 14743#0: *4 open() "/opt/psa/admin/htdocs/index.html" failed (2: No such file or directory), client: 127.0.0.1, server: , request: "GET /index.html HTTP/1.0", host: "127.0.0.1:8443"​

Installed version: 17.5.3 Ubuntu 14.04 1705170317.16

Web-interface is using an nginx proxy command to redirect to the 8443 port (hence host address is 127.0.0.1). Before that everything worked just fine.

plesk repair installation - did not help
 
Try:

# plesk installer --select-release-current --reinstall-patch --upgrade-installed-components
# plesk repair installation
 
Hi IgorC, thanks a lot for the prompt reply. It did not help, the error persists. I have noticed that in sw-engine.log there is the latest record:

[21-Jun-2017 02:00:25] NOTICE: Reloading in progress ...
[21-Jun-2017 02:00:25] NOTICE: reloading: execvp("/usr/sbin/sw-engine-fpm", {"/usr/sbin/sw-engine-fpm", "--fpm-config", "/etc/sw-engine/sw-engine-fpm.conf", "-c", "/opt/psa/admin/conf/php.ini"})
[21-Jun-2017 02:00:25] NOTICE: using inherited socket fd=8, "/var/run/sw-engine.sock"
[21-Jun-2017 02:00:25] NOTICE: using inherited socket fd=8, "/var/run/sw-engine.sock"
It looks like the config file was overwritten by someone/something, doesn't it?
 
Just to add, my nginx redirect command looks like this:

Code:
location / {

allow xx.xx.xxx.xxx/24;
 deny all;

proxy_pass https://127.0.0.1:8443;

}
 

Attachments

  • Capture.JPG
    Capture.JPG
    83.1 KB · Views: 6
Back
Top