Creating FTP Subaccounts

[svaughan]

Hi,

I'm trying to create a 2nd ftp account for a domain, I'm unsure what the correct procedure is for this - I've created the user manually via Computer Management, given the user full permissions to the vhost\domain.com folder but still can't seem to login.

I keep getting this error:

530 User walkmovedes cannot log in, home directory inaccessible.

I've given the user full access to the domain folder, their also in the MSFTP and psacln groups. The domain also has Unlimited FTP accounts set in the limits.

thanks

 

[Amin Taheri]

That is a permissions error, make sure the windows user has permissions to that folder.

 

[Maxmk]

Try this from the command prompt of the Server:

"%plesk_bin%\ftpmng.exe" --remove-all
"%plesk_bin%\ftpmng.exe" --reconfigure-all

and restart FTP/IIS

 

[Amin Taheri]

No need to do that, just fix the permissions on the one folder.
Much easier and simpler, and no need to mess with anyone else

 

[svaughan]

I've given the user full access to the c:\Inetpub\vhosts\domain.com folder and the account still doesn't work, same error home directory inaccessible

 

[sergius]

I've given the user full access to the c:\Inetpub\vhosts\domain.com folder and the account still doesn't work, same error home directory inaccessible

Please try to restart MS FTP.

 

[svaughan]

Restarted ftp via IIS manager, didn't fix the problem....

The .security file in the domain's root folder, does that control access to the folder?