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Question Credentials for installing/updating

llucas

Basic Pleskian
Server operating system version
Debian 11.11
Plesk version and microupdate number
Plesk Obsidian 18.0.66
Hello, good morning

After a few days of having bought a PLESK license for my server, everything was going perfectly, but today the update system asks me for a user and a password that I don't remember.

Could you tell me what it could be or how I can fix it?

It didn't happen to me before, I did it directly.

I'm attaching screenshots.

Thank you, have a good weekend. Merry Christmas!!
Luis
 

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Hello! Such behavior may happen if Plesk installer process stuck. Please try the following steps:
  1. Connect to the server via SSH
  2. Stop any existing Plesk installer process:
    # plesk installer stop
  3. Log in to Plesk GUI
  4. Open again Updates and Upgrades page going to Tools & Settings > Updates
Please let me know if the issue still persists.
 
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