Question Credentials for installing/updating

[llucas]

Server operating system version

Debian 11.11

Plesk version and microupdate number

Plesk Obsidian 18.0.66

Hello, good morning

After a few days of having bought a PLESK license for my server, everything was going perfectly, but today the update system asks me for a user and a password that I don't remember.

Could you tell me what it could be or how I can fix it?

It didn't happen to me before, I did it directly.

I'm attaching screenshots.

Thank you, have a good weekend. Merry Christmas!!
Luis

 

[Vladimir C.]

Hello! Such behavior may happen if Plesk installer process stuck. Please try the following steps:

1. Connect to the server via SSH
2. Stop any existing Plesk installer process:
   # plesk installer stop
3. Log in to Plesk GUI
4. Open again Updates and Upgrades page going to Tools & Settings > Updates

Please let me know if the issue still persists.

 

[llucas]

Hola,

Efectivamente, ya está solucionado.

Cuánto aprendemos de ti.

¡¡Gracias!!