Resolved Cron - The IP was already used ... ?

[JmRy]

Hello,

Since a few days I get every day a mail from my server:

Cron <root@ns> /usr/bin/kcarectl --auto-update --gradual-rollout=auto
The IP 79.137.XX.XX was already used for trialing on 2018-11-22 ​

Plesk 17.8.11 installed on Ubuntu 14.04.5 LTS

Important: The KernelCare extension is not installed

Only its extensions are installed:

• Wordpress Toolkit
• Let's Encrypt
• Dropbox backup
• Firewall
• Advisor
• ImmunifyAV
• Immunify QuicPatch
• GG Authenticator
• Webserver Configuration ...

Thank you for your answers

 

[IgorG]

Important: The KernelCare extension is not installed

Anyway, try to remove it in CLI with

# plesk bin extension -u kernelcare-plesk
# apt purge kernelcare

 

[JmRy]

@IgorG I did all purge commands for this extension. Result => "The extension kernelcare-plesk is not installed."

This message has appeared since the last Plesk update.

The server has been running for several months, and KernelCare as deleted since November 2018

 

[IgorG]

As a workaround, remove the following file manually:

# rm -f /etc/cron.d/kcare-cron.rpmsave

OR

# rm -f /etc/cron.d/kcare-cron

 

[JmRy]

@IgorG These 2 files do not exist

 

[IgorG]

In this case, I can only suggest you contact Plesk Support Team for deep investigation and fixing this issue directly on your server.

 

[JmRy]

Ok thank's

 

[Mark Fresh]

I also had this problem but found that disabling the extension wasn't enough, I had to go to My Extensions, KernelCare and actually remove it.

Hope that helps

 

[Togfather]

I completely removed it too, but still getting emails from Cron Daemon saying : The IP ******* was already used for a trial license on 2018-08-28

 

[heflarnirwy]

I completely removed it too, Upsers but still getting emails from Cron Daemon saying : The IP ******* was already used for a trial license on 2018-08-28

I can only suggest you contact Plesk Support Team for deep investigation and fixing this issue directly on your server.