Resolved custom error page don't work

[dengolius]

I am using apache+nginx on Server. I added this config into Additional directives for HTTP:

ErrorDocument 500 /var/www/vhosts/site.com/error_docs/error503.html

And this into Additional nginx directives

error_page 500 /error503.html;
error_page 501 /error503.html;
error_page 502 /error503.html;
error_page 503 /error503.html;
location = /error503.html {root /var/www/vhosts/site.com/error_docs;}

But those directives are not working. I get 500 error page:

This page isn’t working
site.com is currently unable to handle this request.

HTTP ERROR 500

What I'am doing wrong?

 

[UFHH01]

Hi dengolius,

to investigate your described issue, you should consider to add corresponding log - files from => /var/www/vhosts/system/site.com/logs , so that people willing to help you have something to start with their investigations. In addition, it could help to include the depending domain - specific configuration files from => /var/www/vhosts/system/site.com/conf .

In addition, pls. note that you might have to configure your "open_basedir", or/and have to change the permissions of your folder/files.

 

[dengolius]

Hi dengolius,

to investigate your described issue, you should consider to add corresponding log - files from => /var/www/vhosts/system/site.com/logs , so that people willing to help you have something to start with their investigations. In addition, it could help to include the depending domain - specific configuration files from => /var/www/vhosts/system/site.com/conf .

In addition, pls. note that you might have to configure your "open_basedir", or/and have to change the permissions of your folder/files.

There is resolving Resolved - Custom 500 error page