• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Issue Custom provider Amazon S3 backup

k_szewczuk

New Pleskian
Server operating system version
CentOS 7.9
Plesk version and microupdate number
Plesk Obsidian 18.0.58 Update #2
Hello,

we have tried to use external storage for our backups but encoutered an issue when trying to configure connection. After putting all the data we get:

Unable to check bucket and directory existence. Make sure you are using correct IAM policy (405 Method Not Allowed (Request-ID: 647e0209:188b96d0ca5:10039d:1bc19)).

I tried to add region in Panel.ini editor but that does not help. All the information I found about it are only about error 400 not 405. Storage is working fine with other backup applications like Updraft Plus but not with Plesk.

I have searched for some time how to fix it but didn't find the cause. I will appreciate all the help.
 
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