Resolved Customers can't access plesk panel after update

[seqoi]

Yesterday i updated to Plesk 17.5.3 Update #4 and all other packages are definitely updated to latest version. Server restarted.

After that update (17.5.3 Update#4) every customer on every domain under subscription can't access their Plesk panels anymore.

It worked great and smooth up until i updated yesterday. Everything else work, Apache, websites, email everything works. I can log in as admin in plesk and i can access customer Plesk account through "Log in as customer".

It's just that they can not access it anymore when they type in

http://www.somedomain.com:8443/ - Plesk panel not working for them anymore and they get:

400 Bad Request
The plain HTTP request was sent to HTTPS port
nginx

Any clue? Advice? Which log file should i look into? Oh boy it worked wonderfully until yesterday i hope update won't cause more issues...

 

[UFHH01]

Hi seqoi,

http://www.somedomain.com:8443/

The "correct" usage would be "https.....", when you use the port "8443". Only if you desire the NON-HTTPS - version at port "8880", you would use "http....."

Currently, there is still a bug-report for your issue: => sw-cp-server "error_page 497" non-SSL to SSL redirect disfunctional in Plesk Onyx 17.5

 

[seqoi]

That worked (port change)...

UFHH01 - my guardian angel - lol