Resolved daily maintenance script hangs running statistics

[gijsbert]

For some reason the daily maintenance tasks of plesk doesn't finish the process correctly. Using ps -aux |grep period=daily I see the following processes:

===
root 1457 0.0 0.0 359540 4056 ? S Feb22 0:00 /usr/bin/sw-engine -c /usr/local/psa/admin/conf/php.ini /usr/local/psa/admin/plib/DailyMaintainance/task-script.php ExecuteStatistics --period=daily
root 2303 0.0 0.0 359540 4056 ? S Feb19 0:00 /usr/bin/sw-engine -c /usr/local/psa/admin/conf/php.ini /usr/local/psa/admin/plib/DailyMaintainance/task-script.php ExecuteStatistics --period=daily
root 7966 0.0 0.0 359540 4056 ? S Feb24 0:00 /usr/bin/sw-engine -c /usr/local/psa/admin/conf/php.ini /usr/local/psa/admin/plib/DailyMaintainance/task-script.php ExecuteStatistics --period=daily
root 7971 0.0 0.0 359540 4056 ? S Feb20 0:00 /usr/bin/sw-engine -c /usr/local/psa/admin/conf/php.ini /usr/local/psa/admin/plib/DailyMaintainance/task-script.php ExecuteStatistics --period=daily
root 9933 0.0 0.0 359540 4056 ? S Mar02 0:00 /usr/bin/sw-engine -c /usr/local/psa/admin/conf/php.ini /usr/local/psa/admin/plib/DailyMaintainance/task-script.php ExecuteStatistics --period=daily
root 10138 0.0 0.1 359540 18664 ? S Mar08 0:00 /usr/bin/sw-engine -c /usr/local/psa/admin/conf/php.ini /usr/local/psa/admin/plib/DailyMaintainance/task-script.php ExecuteStatistics --period=daily
root 11938 0.0 0.0 359540 4056 ? S Feb25 0:00 /usr/bin/sw-engine -c /usr/local/psa/admin/conf/php.ini /usr/local/psa/admin/plib/DailyMaintainance/task-script.php ExecuteStatistics --period=daily
root 12829 0.0 0.0 359540 4056 ? S Feb26 0:00 /usr/bin/sw-engine -c /usr/local/psa/admin/conf/php.ini /usr/local/psa/admin/plib/DailyMaintainance/task-script.php ExecuteStatistics --period=daily
root 14273 0.0 0.0 359540 4056 ? S Feb21 0:00 /usr/bin/sw-engine -c /usr/local/psa/admin/conf/php.ini /usr/local/psa/admin/plib/DailyMaintainance/task-script.php ExecuteStatistics --period=daily
root 15893 0.0 0.0 359540 4056 ? S Mar05 0:00 /usr/bin/sw-engine -c /usr/local/psa/admin/conf/php.ini /usr/local/psa/admin/plib/DailyMaintainance/task-script.php ExecuteStatistics --period=daily
root 16442 0.0 0.0 359540 4112 ? S Mar07 0:00 /usr/bin/sw-engine -c /usr/local/psa/admin/conf/php.ini /usr/local/psa/admin/plib/DailyMaintainance/task-script.php ExecuteStatistics --period=daily
root 17178 0.0 0.0 359540 4056 ? S Feb27 0:00 /usr/bin/sw-engine -c /usr/local/psa/admin/conf/php.ini /usr/local/psa/admin/plib/DailyMaintainance/task-script.php ExecuteStatistics --period=daily
root 17620 0.0 0.0 359540 4056 ? S Mar04 0:00 /usr/bin/sw-engine -c /usr/local/psa/admin/conf/php.ini /usr/local/psa/admin/plib/DailyMaintainance/task-script.php ExecuteStatistics --period=daily
root 22588 0.0 0.1 359540 22752 ? S Mar09 0:00 /usr/bin/sw-engine -c /usr/local/psa/admin/conf/php.ini /usr/local/psa/admin/plib/DailyMaintainance/task-script.php ExecuteStatistics --period=daily
root 23316 0.0 0.0 359540 4056 ? S Feb28 0:00 /usr/bin/sw-engine -c /usr/local/psa/admin/conf/php.ini /usr/local/psa/admin/plib/DailyMaintainance/task-script.php ExecuteStatistics --period=daily
root 26743 0.0 0.1 359540 28196 ? S 04:09 0:00 /usr/bin/sw-engine -c /usr/local/psa/admin/conf/php.ini /usr/local/psa/admin/plib/DailyMaintainance/task-script.php ExecuteStatistics --period=daily
root 28721 0.0 0.0 359540 4056 ? S Mar03 0:00 /usr/bin/sw-engine -c /usr/local/psa/admin/conf/php.ini /usr/local/psa/admin/plib/DailyMaintainance/task-script.php ExecuteStatistics --period=daily
root 28808 0.0 0.0 359532 4056 ? S Feb18 0:00 /usr/bin/sw-engine -c /usr/local/psa/admin/conf/php.ini /usr/local/psa/admin/plib/DailyMaintainance/task-script.php ExecuteStatistics --period=daily
root 29031 0.0 0.0 359540 4056 ? S Feb23 0:00 /usr/bin/sw-engine -c /usr/local/psa/admin/conf/php.ini /usr/local/psa/admin/plib/DailyMaintainance/task-script.php ExecuteStatistics --period=daily
root 29501 0.0 0.0 359540 4112 ? S Mar06 0:00 /usr/bin/sw-engine -c /usr/local/psa/admin/conf/php.ini /usr/local/psa/admin/plib/DailyMaintainance/task-script.php ExecuteStatistics --period=daily
root 29677 0.0 0.0 359540 4056 ? S Mar01 0:00 /usr/bin/sw-engine -c /usr/local/psa/admin/conf/php.ini /usr/local/psa/admin/plib/DailyMaintainance/task-script.php ExecuteStatistics --period=daily
===

It looks like processing of statistics doesn't finish. I enabled logging following this thread:

How to enable logging of daily maintenance task

But nothing strange appears in the log:

===
+ export PLESK_DEBUG_LEVEL=4
+ PLESK_DEBUG_LEVEL=4
+ /usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/DailyMaintainance/script.php
+ export PLESK_DEBUG_LEVEL=4
+ PLESK_DEBUG_LEVEL=4
+ /usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/DailyMaintainance/script.php
+ export PLESK_DEBUG_LEVEL=4
+ PLESK_DEBUG_LEVEL=4
+ /usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/DailyMaintainance/script.php
+
===

Anyone have an idea how to find out what's going wrong with the daily maintenance script or how to clean up the running processes?

Gijsbert

 

[gijsbert]

anyone? Is there a way to reset? The statistics (webalizer) are not being updated anymore because the daily maintenance script hangs.

 

[MarkM]

We're going to need more to go off of.

How to enable logging of daily maintenance task

 

[Darko]

I have a similar problem when I enter manually the command Plesk daily ExecuteStatistic im receiving an error message
[2019-09-19 15:24:04.450] ERR [panel] Task named ExecuteStatistic is not found.
exit status 1

is like this whole week and I can't find the problem.

Need help

 

[Bitpalast]

There is no "ExecuteStatistic" task, it should be named "ExecuteStatistics".