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Deleting domain template and got stuck with error

Discussion in 'Plesk for Windows - 8.x and Older' started by MasterWebMan, Aug 11, 2005.

  1. MasterWebMan

    MasterWebMan Guest

    0
     
    I searched through this forum and did not find anyone has the same problem as mine.

    I was trying to delete one Domain Template but got into the problem. There's an error message appear after clicking on "Confirm removal." Unfortunately, I didn't copy that error. I believed it's something similar to what I posted below.

    After I got into the problem, I went to check the domain template section. There's a blank template appeared. It's the template I was trying to delete. The name has gone, but the template (an icon plus blank name) still appeared. Trying to delete this template again (and again), I got this error message.

    -----------------------
    ERROR
    TemplatesList::remove() failed: TemplatesList::getRepositId_() failed: Unable to define templates
    0: C:program FilesSWsoftPleskadminhtdocscreation_templatesdom_templates.php:47 psaerror(string "TemplatesList::remove() failed: TemplatesList::getRepositId_() failed: Unable to define templates")
    -----------------------

    Anyone can help?
     
  2. MasterWebMan

    MasterWebMan Guest

    0
     
    Is this forum monitored by SW-soft engineer? Just wonder if you guys know what this error is about.
     
  3. smach

    smach Guest

    0
     
    The problem can be in MySQL records, some of them were not removed
    that's why you get this error.
     
  4. nettproffen

    nettproffen Guest

    0
     
    Hi -

    I have just the same problem.
    Is there any solution known?

    Bjørn.
     
  5. arazas

    arazas Guest

    0
     
    Well this will need to be removed manually through plesk DB. All you need to do is back PSA db first. Connect PSA DB using any sql editor and then remove or modify the related records carefully. If you can't do let me know at arazas@gmail.com
     
  6. raaqi

    raaqi Guest

    0
     
    I have the same problem. It would be nice for SWSoft to take a look at this.

    The problem does not exist with the DBASE. I narrowed mine down to a problem with the template id 8. If i put this back in the dbase, the blank template is now no longer blank, however upon deleting it, the dbase record is removed but the empty template stays.

    I have since had the same problem with an empty client template too. The problem is widespread with the template data (where is it stored???)
     
  7. raaqi

    raaqi Guest

    0
     
    Viewing templates from Plesk:
    [​IMG] <-- TEMPLATE SHOWN

    mysql> select * from Templates;
    +----+-------+---------+
    | id | name | note_id |
    +----+-------+---------+
    | 8 | eight | NULL |
    +----+-------+---------+
    1 row in set (0.01 sec)

    Deleting the template from Plesk:
    [​IMG] <-- DELETE TEMPLATE
    [​IMG] <-- EMPTY PAGE
    [​IMG] <-- BLANK TEMPLATE

    mysql> select * from Templates;
    Empty set (0.00 sec)

    Recreating the template in PSA dbase:

    mysql> INSERT INTO `Templates` ( `id` , `name` , `note_id` ) VALUES ('8', 'PlanEight', NULL );
    Query OK, 1 row affected (0.00 sec)

    [​IMG] <-- TEMPLATE RESTORED


    So what we're seeing is plesk not deleting the template id 8... It's storing this somewhere, i'm not sure where.
     
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