• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

Resolved DirectAdmin to Plesk Migration Problem

Ebrahim A. Senejani

New Pleskian
Issues with subscription xyz.com
subscription-status-warning.png
[9 Apr 17 13:49:32] [Migration] Plesk restore report problem:
Deployer has been terminated by exception:
Line 29 error: Element 'dnsrec', attribute 'type': [facet 'enumeration'] The value '' is not an element of the set {'A', 'AAAA', 'NS', 'MX', 'CNAME', 'PTR', 'TXT', 'master', 'SRV', 'AXFR', 'DS'}.

Line 29 error: Element 'dnsrec', attribute 'type': '' is not a valid value of the local atomic type.
subscription-status-error.png
[9 Apr 17 13:49:32] [Migration] Failed to copy '/home/xyz' from the source server 'directadmin' (DirectAdmin_IP) to target Plesk server
Migration tools tried to perform operation in 3 attempts.
----------------------------------------------------------------------------
Attempt #1 failed with the following error:
Command execution failed on the local server with non-zero exit code.
command: su xyz --shell /bin/sh -c '/usr/bin/rsync -e '"'"'ssh -i /var/www/vhosts/xyz.com/plesk-migrator-key -p 22 -o PasswordAuthentication=no -o StrictHostKeyChecking=no -o GSSAPIAuthentication=no'"'"' --recursive --links --times --devices --specials --chmod=Fu=rw,Fgo=r,Du=rwx,Dgo=rx --exclude='"'"'/.*'"'"' --exclude=/Maildir --exclude=/imap plesk-migrator-aqkqwymb4j88ss5q@[DirectAdmin_IP]:/home/xyz/ /var/www/vhosts/xyz.com/'
exit code: 255
stdout:
stderr: Warning: Permanently added '[DirectAdmin_IP]' (RSA) to the list of known hosts.
Permission denied (publickey,gssapi-keyex,gssapi-with-mic,keyboard-interactive).
rsync: connection unexpectedly closed (0 bytes received so far) [Receiver]
rsync error: unexplained error (code 255) at io.c(226) [Receiver=3.1.1]

----------------------------------------------------------------------------
Attempt #2 failed with the following error:
Command execution failed on the local server with non-zero exit code.
command: su xyz --shell /bin/sh -c '/usr/bin/rsync -e '"'"'ssh -i /var/www/vhosts/xyz.com/plesk-migrator-key -p 22 -o PasswordAuthentication=no -o StrictHostKeyChecking=no -o GSSAPIAuthentication=no'"'"' --recursive --links --times --devices --specials --chmod=Fu=rw,Fgo=r,Du=rwx,Dgo=rx --exclude='"'"'/.*'"'"' --exclude=/Maildir --exclude=/imap plesk-migrator-aqkqwymb4j88ss5q@[DirectAdmin_IP]:/home/xyz/ /var/www/vhosts/xyz.com/'
exit code: 255
stdout:
stderr: Permission denied (publickey,gssapi-keyex,gssapi-with-mic,keyboard-interactive).
rsync: connection unexpectedly closed (0 bytes received so far) [Receiver]
rsync error: unexplained error (code 255) at io.c(226) [Receiver=3.1.1]

----------------------------------------------------------------------------
Attempt #3 failed with the following error:
Command execution failed on the local server with non-zero exit code.
command: su xyz --shell /bin/sh -c '/usr/bin/rsync -e '"'"'ssh -i /var/www/vhosts/xyz.com/plesk-migrator-key -p 22 -o PasswordAuthentication=no -o StrictHostKeyChecking=no -o GSSAPIAuthentication=no'"'"' --recursive --links --times --devices --specials --chmod=Fu=rw,Fgo=r,Du=rwx,Dgo=rx --exclude='"'"'/.*'"'"' --exclude=/Maildir --exclude=/imap plesk-migrator-aqkqwymb4j88ss5q@[DirectAdmin_IP]:/home/xyz/ /var/www/vhosts/xyz.com/'
exit code: 255
stdout:
stderr: Permission denied (publickey,gssapi-keyex,gssapi-with-mic,keyboard-interactive).
rsync: connection unexpectedly closed (0 bytes received so far) [Receiver]
rsync error: unexplained error (code 255) at io.c(226) [Receiver=3.1.1]
 
Hello Ebrahim,

1. Could you please provide content of DNS zone of domain xyz.com.
Please execute on Directadmin server:
Code:
cat /var/named/xyz.com.db

2. Ensure that the /etc/ssh/sshd_config on Directadmin server contains the following lines, and that they are uncommented;
Code:
PubkeyAuthentication yes
RSAAuthentication yes
 
Hi Peon,
Thanks for your reply.

1.
root@LinPlesk:~# cat /var/named/run-root/var/xyz.com
; *** This file is automatically generated by Plesk ***
$TTL 86400

@ IN SOA ns2.xyz.com. info.xyz.com. (
2017040706 ; Serial
10800 ; Refresh
3600 ; Retry
604800 ; Expire
10800 ) ; Minimum

xyz.com. IN NS ns2.xyz.com.
xyz.com. IN NS ns1.xyz.com.
ipv4.xyz.com. IN A [Plesk_Server_IP]
mail.xyz.com. IN A [Plesk_Server_IP]
webmail.xyz.com. IN A [Plesk_Server_IP]
xyz.com. IN A [Plesk_Server_IP]
ns2.xyz.com. IN A [Plesk_Server_IP]
ns1.xyz.com. IN A [Plesk_Server_IP]
ftp.xyz.com. IN CNAME xyz.com.
www.xyz.com. IN CNAME xyz.com.
xyz.com. IN MX 10 mail.xyz.com.
_dmarc.xyz.com. IN TXT "v=DMARC1; p=none"
xyz.com. IN TXT "v=spf1 +a +mx +a:LinPlesk.[Plesk_Server_HostName] -all"


2. Only "RSAAuthentication yes" was commented and I uncommented it and restarated the SSH Service.

But the problem still exists.
 
Hello!
1. Problem with ssh connection could be solved by adding string
AllowUsers plesk-migrator-*
to sshd_config

2. Warning about wrong records in DNS zone will be fixed in nearest update, internal bugs ids are PMT-3600
 
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