Resolved DirectAdmin to Plesk Migration Problem

[Ebrahim A. Senejani]

Issues with subscription xyz.com

[9 Apr 17 13:49:32] [Migration] Plesk restore report problem:
Deployer has been terminated by exception:
Line 29 error: Element 'dnsrec', attribute 'type': [facet 'enumeration'] The value '' is not an element of the set {'A', 'AAAA', 'NS', 'MX', 'CNAME', 'PTR', 'TXT', 'master', 'SRV', 'AXFR', 'DS'}.

Line 29 error: Element 'dnsrec', attribute 'type': '' is not a valid value of the local atomic type.

[9 Apr 17 13:49:32] [Migration] Failed to copy '/home/xyz' from the source server 'directadmin' (DirectAdmin_IP) to target Plesk server
Migration tools tried to perform operation in 3 attempts.
----------------------------------------------------------------------------
Attempt #1 failed with the following error:
Command execution failed on the local server with non-zero exit code.
command: su xyz --shell /bin/sh -c '/usr/bin/rsync -e '"'"'ssh -i /var/www/vhosts/xyz.com/plesk-migrator-key -p 22 -o PasswordAuthentication=no -o StrictHostKeyChecking=no -o GSSAPIAuthentication=no'"'"' --recursive --links --times --devices --specials --chmod=Fu=rw,Fgo=r,Du=rwx,Dgo=rx --exclude='"'"'/.*'"'"' --exclude=/Maildir --exclude=/imap plesk-migrator-aqkqwymb4j88ss5q@[DirectAdmin_IP]:/home/xyz/ /var/www/vhosts/xyz.com/'
exit code: 255
stdout:
stderr: Warning: Permanently added '[DirectAdmin_IP]' (RSA) to the list of known hosts.
Permission denied (publickey,gssapi-keyex,gssapi-with-mic,keyboard-interactive).
rsync: connection unexpectedly closed (0 bytes received so far) [Receiver]
rsync error: unexplained error (code 255) at io.c(226) [Receiver=3.1.1]

----------------------------------------------------------------------------
Attempt #2 failed with the following error:
Command execution failed on the local server with non-zero exit code.
command: su xyz --shell /bin/sh -c '/usr/bin/rsync -e '"'"'ssh -i /var/www/vhosts/xyz.com/plesk-migrator-key -p 22 -o PasswordAuthentication=no -o StrictHostKeyChecking=no -o GSSAPIAuthentication=no'"'"' --recursive --links --times --devices --specials --chmod=Fu=rw,Fgo=r,Du=rwx,Dgo=rx --exclude='"'"'/.*'"'"' --exclude=/Maildir --exclude=/imap plesk-migrator-aqkqwymb4j88ss5q@[DirectAdmin_IP]:/home/xyz/ /var/www/vhosts/xyz.com/'
exit code: 255
stdout:
stderr: Permission denied (publickey,gssapi-keyex,gssapi-with-mic,keyboard-interactive).
rsync: connection unexpectedly closed (0 bytes received so far) [Receiver]
rsync error: unexplained error (code 255) at io.c(226) [Receiver=3.1.1]

----------------------------------------------------------------------------
Attempt #3 failed with the following error:
Command execution failed on the local server with non-zero exit code.
command: su xyz --shell /bin/sh -c '/usr/bin/rsync -e '"'"'ssh -i /var/www/vhosts/xyz.com/plesk-migrator-key -p 22 -o PasswordAuthentication=no -o StrictHostKeyChecking=no -o GSSAPIAuthentication=no'"'"' --recursive --links --times --devices --specials --chmod=Fu=rw,Fgo=r,Du=rwx,Dgo=rx --exclude='"'"'/.*'"'"' --exclude=/Maildir --exclude=/imap plesk-migrator-aqkqwymb4j88ss5q@[DirectAdmin_IP]:/home/xyz/ /var/www/vhosts/xyz.com/'
exit code: 255
stdout:
stderr: Permission denied (publickey,gssapi-keyex,gssapi-with-mic,keyboard-interactive).
rsync: connection unexpectedly closed (0 bytes received so far) [Receiver]
rsync error: unexplained error (code 255) at io.c(226) [Receiver=3.1.1]

 

[peon]

Hello Ebrahim,

1. Could you please provide content of DNS zone of domain xyz.com.
Please execute on Directadmin server:

cat /var/named/xyz.com.db

2. Ensure that the /etc/ssh/sshd_config on Directadmin server contains the following lines, and that they are uncommented;

PubkeyAuthentication yes
RSAAuthentication yes

 

[Ebrahim A. Senejani]

Hi Peon,
Thanks for your reply.

1.
root@LinPlesk:~# cat /var/named/run-root/var/xyz.com
; *** This file is automatically generated by Plesk ***
$TTL 86400

@ IN SOA ns2.xyz.com. info.xyz.com. (
2017040706 ; Serial
10800 ; Refresh
3600 ; Retry
604800 ; Expire
10800 ) ; Minimum

xyz.com. IN NS ns2.xyz.com.
xyz.com. IN NS ns1.xyz.com.
ipv4.xyz.com. IN A [Plesk_Server_IP]
mail.xyz.com. IN A [Plesk_Server_IP]
webmail.xyz.com. IN A [Plesk_Server_IP]
xyz.com. IN A [Plesk_Server_IP]
ns2.xyz.com. IN A [Plesk_Server_IP]
ns1.xyz.com. IN A [Plesk_Server_IP]
ftp.xyz.com. IN CNAME xyz.com.
www.xyz.com. IN CNAME xyz.com.
xyz.com. IN MX 10 mail.xyz.com.
_dmarc.xyz.com. IN TXT "v=DMARC1; p=none"
xyz.com. IN TXT "v=spf1 +a +mx +a:LinPlesk.[Plesk_Server_HostName] -all"


2. Only "RSAAuthentication yes" was commented and I uncommented it and restarated the SSH Service.

But the problem still exists.

 

[Alina Dmi]

Hello!
1. Problem with ssh connection could be solved by adding string
AllowUsers plesk-migrator-*
to sshd_config

2. Warning about wrong records in DNS zone will be fixed in nearest update, internal bugs ids are PMT-3600

 

[Ebrahim A. Senejani]

Hi Alina,
Thanks a lot the problem was solved by your very useful point.