DNS Change ? domain.com versus www.domain.com

[hatkins]

How can I make it so that the domain names we host are accessible through both domain.com AND www.domain.com ?

Thanks!

 

[Gris@]

To do it go to Domains>DomainName>Preferences select WWW checkbox and press ok.

 

[hatkins]

The one I'm looking at does have the WWW checked - and it can be accessed through www.domain.com , but not domain.com.

 

[Gris@]

It seems that the problem in DNS. It has record www.domain.com but doesn't have domain.com. Or also the problem may be at host header of this site

 

[hatkins]

Thanks! I'm new at this hosting stuff in general, so learninb both Plesk and other areas. I'll look into the DNS, then.