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DNS problem domain creation & removing Failed

Discussion in 'Plesk 9.x for Windows Issue, Fixes, How-To' started by ton-pis, May 31, 2010.

  1. ton-pis

    ton-pis Guest

    0
     
    please, Help me

    Failed domain creation: Unable to update domain data: Unable to create dnsmng object: dnsmng failed: Empty error message from utility.
    ---------------------- Debug Info -------------------------------
    0: plib\ui_common\DomainPropertiesUIPointer.php:250
    DomainPropertiesUIPointer->accessItem_create(string 'POST')
    1: plib\ui_common\DomainPropertiesUIPointer.php:62
    DomainPropertiesUIPointer->accessItem(string 'POST', NULL null)
    2: plib\UIPointer.php:599
    UIPointer->access(string 'POST')
    3: htdocs\plesk.php:42

    -----------------------------------------------------------------------------------------------------------------

    Problems occured while removing domains: dnsmng::remove() failed: dnsmng failed: Empty error message from utility.
    ---------------------- Debug Info -------------------------------
    0: plib\class.Client.php3:628
    Client->removeDomains()
    1: plib\class.Client.php3:670
    Client->remove()
    2: plib\ui_common\ClientDeleteUIPointer.php:61
    ClientDeleteUIPointer->accessItem(string 'POST', NULL null)
    3: plib\UIPointer.php:599
    UIPointer->access(string 'POST')
    4: htdocs\plesk.php:42
     
  2. Tamouh Hakmi

    Tamouh Hakmi New Pleskian

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    We're having the same exact problem after upgrading from Plesk 9.1 to Plesk 9.5 on Windows 2008 R2 64-bit, using default Windows DNS server. Nothing in KB, Plesk support does not respond!! Our whole DNS server is not functional anymore:

    dnsmng::update() failed: dnsmng failed: Empty error message from utility.
    ---------------------- Debug Info -------------------------------
    0: DNSManager.php:727
    DNSManager::updateDNSZone(object of type DNSZone, boolean false, boolean false, boolean true)
    1: DNSZoneEdit.php:135
    DNSZoneEdit->applyChanges()
    2: DNSUIPointer.php:28
    DNSUIPointer->accessItem(string 'POST', NULL null)
    3: UIPointer.php:601
    UIPointer->access(string 'POST')
    4: plesk.php:43

    ==
     
  3. Michael Andrews

    Michael Andrews Guest

    0
     
    Did you guys ever find a solution to this?
     
  4. IgorG

    IgorG Forums Analyst Staff Member

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    1,243
    Location:
    Novosibirsk, Russia
    Could you please provide me ticket ID? I will escalate it.
     
  5. Tamouh Hakmi

    Tamouh Hakmi New Pleskian

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    *Resolved*

    @Michael:

    This was resolved in another post, see:

    "There is a fix that helps with this dnsmng issue: http://kb.odin.com/en/8652

    Might be useful -- we had a case when after applying this fix switching DNS from Bind to MS kept hanging when run from Plesk panel or from command line. It was caused by hung up defpackagemng.exe and dnsmng.exe processes. After killing all instances (can be done from task manager, 'processes' tab, of from command line with 'taskkill /F /IM'), switching nameservers back and forth started to work correctly. "


    Make sure to backup your DNS server
     
  6. Michael Andrews

    Michael Andrews Guest

    0
     
    I don't have either of those processes running. The only thing I have is dwm.exe and dns.exe.
     
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