Resolved DNS problem: NXDOMAIN looking up TXT for _acme-challenge.tradeposerp.com - check that a DNS record exists for this domain

[TradePOS]

Server operating system version

Ubuntu server 20.04

Plesk version and microupdate number

Plesk Obsidian Web Pro Edition Version 18.0.44

DNS problem: NXDOMAIN looking up TXT for _acme-challenge.tradeposerp.com - check that a DNS record exists for this domain
When I tray to install let's encrypt SSL certificate I always see this error message even if I have the TXT record added to the domain DNS


Why this is happening?
Any help please!
Thank you.

 

[Talistech]

This means your dns records were not resolving correctly at the time. You can always do a check with the 'dig' command.

Use 8.8.8.8 for Google DNS and 1.1.1.1 for Cloudflare DNS.

dig TXT _acme-challenge.tradeposerp.com @8.8.8.8

Alternatively you can use the Google DNS Lookup tool.
As you can see, there is no dns record present at this moment.



EDIT:
I found your issue. Your Nameservers are pointing to Hetzner's DNS Console. You need to create the TXT record there.

OR you can point your nameservers to your Plesk panel and add the TXT record there.

 

[TradePOS]

This means your dns records were not resolving correctly at the time. You can always do a check with the 'dig' command.

Use 8.8.8.8 for Google DNS and 1.1.1.1 for Cloudflare DNS.

dig TXT _acme-challenge.tradeposerp.com @8.8.8.8

Alternatively you can use the Google DNS Lookup tool.
As you can see, there is no dns record present at this moment.

View attachment 21116

EDIT:
I found your issue. Your Nameservers are pointing to Hetzner's DNS Console. You need to create the TXT record there.

OR you can point your nameservers to your Plesk panel and add the TXT record there.

Thanks dud,
I will try to change nameservers annd see
Thanks again my friend

 

[TradePOS]

EDIT:
I found your issue. Your Nameservers are pointing to Hetzner's DNS Console. You need to create the TXT record there.

This worked very well for me.
Thank you very much, you'r my hero

 

[Talistech]

With much pleasure. Glad you've worked it out!

 

[Ankebut]

I have the following entry under my DNS but I still get always old entry since 4 days

_acme-challenge.industriemeister-forum.de.

TXT

jaJ0BcTLTc88WwGuodMVcS_pSEIgrBS_XweobalyDPY

i receive always this:

➜ ~ dig -t txt _acme-challenge.industriemeister-forum.de +short

"7qKtvuP3Nnwet-2IYiNuXVXgnEw3QqEtu4rryLbYReA"
➜ ~

I ask for support

 

[Peter Debik]

@Ankebut It may be similar, but not the same issue as described in this thread. Please open your own new thread for it.