• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

DNS randomly deactivating for some domains

H

H9k

Regular Pleskian
From time to time, a customer would reach to us asking why his domain stopped working. We then noticed that DNS is no longer working for that domain. For some reason, Plesk disables that without notice. If we disable/re-enable the domain, it works again for some time. There is no evidence in the action log as to why the DNS for those domains stopped working.
We have over 200 domains on that machine and this problem happens randomly with just a few domains.
This is of course not good for customer satisfaction.
What is going on? How can we find out why DNS is being deactivated?
System is Plesk 10.4.4 on Debian 6.0.4
 
You must log in or register to reply here.

Similar threads

J
Resolved Unable to send & receive emails after Dist Upgrade & DNS changes
Replies
2
Views
2K
Johnny9977
J
T
Resolved DigitalOcean DNS Extension reactivates deactivated domains
Replies
4
Views
3K
Kaspar
K
QWeb Ric
Issue Track email delivery -> Action log showing "Domain's disk space limit reached"
Replies
1
Views
931
QWeb Ric
QWeb Ric
J
Issue So Many issues with Plesk -Email - System reboots
Replies
0
Views
707
jammer699669
J
learning_curve
Resolved Permissions on some of the files packaged by Plesk are incorrect[ERROR] - Post 18.0.69 Upgrade
Replies
19
Views
4K
learning_curve
learning_curve
Back
Top