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DNS Service not running?

Discussion in 'Plesk for Windows - 8.x and Older' started by oldroads, Apr 6, 2007.

  1. oldroads

    oldroads Guest

    I'm new to Plesk. I've purchased a Virtual Dedicated Server from GoDaddy and cannot get my site back online.
    I believe I have the DNS zone records set up properly, but here's my Plesk question:

    Under Server > Services Management

    The DNS Server is 'X'ed out, and I cannot start it. It has a red X and when I try to start it I get a message:

    "The operation with Plesk Name Server service completed successfully"

    But it still shows a red X and my site is still not available using the domain name.

    Thanks for any help.
  2. oldroads

    oldroads Guest

    One other bit of information:
    Server > Plesk Components Management
    BIND DNS Server 9.2.4 has a red X on it.
  3. affordableweb

    affordableweb Guest

    I had the same issue and this is what i found that worked for me.

    1.Login to server with remote desktop
    2.Open windows explorer
    3.open in note pad c:\swsoft\plesk\dns\etc\named.user.conf
    4.Remove any data in it.(I was not sure what this file did so i made a backup of it before deleting everything in it.)

    5. log into plesk and click start for dns
  4. oldroads

    oldroads Guest

    Here's a followup.
    It turns out the Micorsoft DNS server was not installed.
    Once I installed it, it worked.