Resolved Turn Off DNS Server

[Robin McDermott]

Server operating system version

AlmaLinux 9.5

Plesk version and microupdate number

Plesk Obsidian 18.0.65 Update #2

I use a third party DNS server (not one listed such as AWS, GoDaddy, etc. but one offered by our server provider - Aptum). I am migrating to a new server. Both the old and new server have Obsidian 18.0.65 (Update 2). The old server has no settings for DNS - which is good. That is what I want. The new server has General Settings --> DNS Settings. I would like to turn off this option on the new server because when I migrate over a site, it automatically sets up a name server and then breaks the connection with my third party DNS server.

On this page: Switching Off the DNS Service it explains how to turn off the DNS server, but I do not have DNS Template in Tools and Settings. I only have General Settings --> DNS Settings and there is no option to Switch Off in DNS Settings.

 

[AYamshanov]

On this page: Switching Off the DNS Service it explains how to turn off the DNS server, but I do not have DNS Template in Tools and Settings. I only have General Settings --> DNS Settings and there is no option to Switch Off in DNS Settings.

The page was renamed in the past; I will create a request to update the documentation.

Plesk Obsidian 18.0.42
28 February 2022
[...]
- The “Tools & Settings” > “DNS Template” screen has been renamed to “DNS Settings”.

I believe you need to disable DNS (on the "Zone Records Template" tab), and then the template will be used for domains (it will disable the right DNS on the creating step).

 

[Robin McDermott]

Thank you so much! I have resolved the issue thanks to your help!