DNS TXT entries not updating

[kardklub]

I am running
OS Ubuntu 14.04.1 LTS
Plesk version 12.0.18 Update #34, last updated at Feb 10, 2015 01:52 AM

I have created a few websites using plesk and i have the dns acting as the primary .
This server acts as a primary nameserver for the DNS zone mywebsite.co.uk
When i add a txt record the dns is updated but it never resolves so my DKIM and SPF records are never found. Has any one else come across this problem. I have checked my syntax for the records and all are fine. My domains are hosted by stratoservers. Is it there fault or mine. Should i change providers so i have more access to the domains dns or should plesk be doing that for me

Hope some one can help
steve

 

[UFHH01]

Hi kardklub,

please be aware, that your rented strato server is not the initial nameserver for your domain. Your domain provider ( in your case "Strato" ) does provide access to his nameserver as well, where you have to setup additional settings like SPF and/or TXT entries. Please read the Strato FAQs for it please: http://www.strato-faq.co.uk/article...in-the-SPF-Record-configuration-dialogue.html

 

[kardklub]

I googled and googled and i hopefully have found the issue
DNS bind in plesk was never running even though installed. Thanks to this link
https://talk.plesk.com/threads/bind-doesnt-run.317806/
i have started DNS Bind and fingers crossed.

Many Thanks for you reply.